Life is pretty simple: You do some stuff. Most fails. Some works. You do more of what works. If it works big, others quickly copy it. Then you do something else. The trick is the doing something else.
TOM PETERSExcellent firms don’t believe in excellence – only in constant improvement and constant change.
More Tom Peters Quotes
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The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.
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Public Speaking is a skill that can be studied, polished, perfected. Not only can you get good at it, you can get damn good at it and it makes a heck of a difference.
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The widespread availability of information is the only basis for effective day-to-day problem solving, which abets continuous improvement programs.
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The simple act of paying positive attention to people has a great deal to do with productivity.
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Effective listening is a professional achievement-achieved only through hard work.
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Now that I have adopted into my own daily life a device that makes music and spoken-word files easy to access from anywhere, I have tempered my skepticism.
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What is my personal strategy for the next 10 hours? Who can I talk with or what can I volunteer for to learn something new?
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The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
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If no one is pissed-off with you then you are dead but just haven’t figured it out yet.
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Leaders trust their guts. “Intuition” is one of those good words that has gotten a bad rap. For some reason, intuition has become a “soft” notion.
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Develop a respect and reverence for the principle of variation: the idea that the message ain’t in the mean, the mode or the median – it’s in the differences that occur throughout a population.
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Celebrate what you want to see more of.
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The best leaders are the best notetakers, best askers, and best learners.
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Smile if it kills you. The physiology of smiling diffuses a lot of anger and angst. It makes your body and soul feel better.
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Execution Excellence! (Show up on time! Leave last!)
TOM PETERS