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Excellent firms don’t believe in excellence – only in constant improvement and constant change.

Tom Peters

Leaders’ careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.
TOM PETERS

Careers Leadership Two
The good news – and it is largely good news – is that everyone has a chance to stand out. Everyone has a chance to learn, improve, and build up their skills. Everyone has a chance to be a brand worthy of remark
TOM PETERS

Builds Chance Everyone News Skills
You can’t live life without an eraser.
TOM PETERS

Eraser Happen Life Live
The day firing becomes easy is the day to fire yourself.
TOM PETERS

Easy Fire Wisdom Yourself
Bold botches are to be cherished.
TOM PETERS

Botches Cherished Country People
What have you done lately – this week – to make yourself stand out? What would your colleagues or your customers say is your greatest and clearest strength? Your most noteworthy (as in, worthy of note) personal trait?
TOM PETERS

Colleagues Greatest Lately Networthy
The delivery and presentation media are important, and each format has its advantages and disadvantages, but ultimately I just want to read what I want to read, when and where I want.
TOM PETERS

Important Media Ultimately Want
Formula for success: under promise and over deliver.
TOM PETERS

Educational Inspirational Success
How do you achieve excellence?…Stop doing non-excellent stuff!
TOM PETERS

Achieve Excellence Stuff
The best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.
TOM PETERS

Best Economy Home Secret Today
For me, reading is reading.
TOM PETERS

Good Knowledge Learn Read Reading
What gets measured gets done.
TOM PETERS

Done Inspirational Customer Service Measurement
You can’t think your way out of a box; you’ve got to act.
TOM PETERS

Boxes Thinking Way
It doesn’t matter what product or service you’re offering; there is unlimited ability to improve the quality of anything.
TOM PETERS

Anything Matter Offering Quality
Mastery is great, but even that is not enough. You have to be able to change course without a bead of sweat, or remorse.
TOM PETERS

Able Mastery Remorse Sweat
Listen while you can, so that you can lead when you must.
TOM PETERS

Deliver Formula Success

Excellent firms don’t believe in excellence – only in constant improvement and constant change.

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Excellent firms don’t believe in excellence – only in constant improvement and constant change.

Related Topics

Popular Authors

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