The worse things get, typically, the more they dig in their heels and defend yesterday’s turf.
TOM PETERSThe common wisdom is that … managers have to learn to motivate people. Nonsense. Employees bring their own motivation.
More Tom Peters Quotes
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The best leaders are the best notetakers, best askers, and best learners.
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The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
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Appreciation, applause, approval, respect – we all love it!
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I think it’s wonderful to save the world, but you need to be part of the world, too.
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We’re going to see leadership emerge as the most important element of business – the attribute that is highest in demand and shortest in supply.
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Quite simply, no matter how hard you try, no matter how “open” you are, you’ll end up surrounded by “yes people.” It’s hard not to believe people who are repeating your own ideas. Resist the temptation.
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Swipe from the best, then adapt.
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We cannot innovate without opening the door to havoc.
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Fact is, the work place to a great extent is “where we live.” We need star accountants. Boffo saleswomen. Over-the-top creatives in marketing and new product development.
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If the person you delegated to does the job twice as well as you would have done it, consider yourself a leader.
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Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
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Make an extensive table of project ‘deliverables’. Label one column ‘as requested’. Create another column labeled ‘could be’. Make each ‘could be’ wild and woolly!
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I find digital content much easier and more rewarding to interact with on screen than printed on paper.
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Leaders trust their guts. “Intuition” is one of those good words that has gotten a bad rap. For some reason, intuition has become a “soft” notion.
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Those who succeed always reach far beyond formal deputation, take initiatives, and take the heat when things go awry. That’s true in the military in times of war, true for 200 person manufacturing firms, and true at giant automakers or software companies.
TOM PETERS