You can’t think your way out of a box; you’ve got to act.
TOM PETERSThe common wisdom is that … managers have to learn to motivate people. Nonsense. Employees bring their own motivation.
More Tom Peters Quotes
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Leaders’ careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.
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The delivery and presentation media are important, and each format has its advantages and disadvantages, but ultimately I just want to read what I want to read, when and where I want.
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Become a “learning organization”. Shuck your arrogance – “if it isn’t our idea, it can’t be that good” – and become a determined copycat/ adapter/ enhancer.
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Life is pretty simple: You do some stuff. Most fails. Some works. You do more of what works. If it works big, others quickly copy it. Then you do something else. The trick is the doing something else.
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How do you achieve excellence?…Stop doing non-excellent stuff!
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Don’t ‘tolerate’ mistakes. Embrace them!
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You can only improve what you measure.
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A completely free library is as rare as a truly free lunch.
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Entrepreneurs have no memories. They take on the world with a completely fresh view.
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Who comes first? Don’t be silly, says King Hal; it’s employees. That is – and this dear Watson, is elementary – if you genuinely want to put customers first, you must put employees more first.
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The world has not just “turned upside down”. It is turning in every which way at an accelerating pace.
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Don’t let the vision be shot through with holes, but be damn sure some of your best and brightest are shooting at it — with bazookas as well as sniper’s rifles.
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Gandhi and Mandela and Churchill and JFK and Reagan and Thatcher and Sarkozy and Franklin and Washington set the tone to an incredible degree-their “personal style” was their “brand.” (“It” starts with personal style of the tip-top leadership team.
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TRUST, not technology, is the issue of the decade.
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Integrity may be about little things as much or more than big ones.
TOM PETERS