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If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.

Tom Peters

Authority never matches responsibility. That’s one of the great myths and delusions of all times. Winning managers and individual performers at all levels know that effectiveness means building your own network and creating your own authority.
TOM PETERS

Individual Levels Mean Military War
Lists simplify, clarify, edify.
TOM PETERS

Edify Lists Simplify
A completely free library is as rare as a truly free lunch.
TOM PETERS

Free Library Lunch Rare
Even a poor, out-of-datecollection reflects in its own way the values of the people who created it and the community it serves.
TOM PETERS

Community People Way
Excellence is not an aspiration. Excellence is what you do in the next five minutes.
TOM PETERS

Excellence Minutes Next
Have you set high standards in the past that make it clear what level of performance you demand?
TOM PETERS

High Levels Past Standards
You can’t live life without an eraser.
TOM PETERS

Eraser Happen Life Live
What gets measured gets done.
TOM PETERS

Done Inspirational Customer Service Measurement
Success requires a persistent misreading of the odds.
TOM PETERS

Misreading Odds Persistent
Integrity may be about little things as much or more than big ones.
TOM PETERS

Integrity Littles May
Portability of lots of information should not be underestimated.
TOM PETERS

Information Portability Should
Knowing when to take your losses is an essential part of eventual success.
TOM PETERS

Essentials Knowing Loss
The best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.
TOM PETERS

Best Economy Home Secret Today
We’re going to see leadership emerge as the most important element of business – the attribute that is highest in demand and shortest in supply.
TOM PETERS

Demand Elements Important
I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
TOM PETERS

Age Believe Internet
I used to be skeptical when educators and technologists predicted that we may be entering a new era of oral culture, in which audible information will be at least as important as visible information.
TOM PETERS

Entering Important May

If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.

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If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.

Related Topics

Popular Authors

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