Be guided by the axiom: There are no limits to the ability to contribute on the part of a properly selected, well-trained, appropriately supported, and, above all, committed person.
TOM PETERSAlmost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures.
More Tom Peters Quotes
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For me, reading is reading.
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But there’s no substitute for getting smarter faster. And the way you get smarter is to screw around vigorously. Try stuff. See what works. See what fails miserably. Learn. Rinse. Repeat.
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The simple act of paying positive attention to people has a great deal to do with productivity.
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Excellence is not an aspiration. Excellence is what you do in the next five minutes.
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Lists simplify, clarify, edify.
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To meet the demands of the fast-changing competitive scene, we must simply learn to love change as much as we have hated it in the past.
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The best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.
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If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.
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With most competitors moving ever faster, the race will go to those who listen (and respond) most intently.
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I used to be skeptical when educators and technologists predicted that we may be entering a new era of oral culture, in which audible information will be at least as important as visible information.
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Execution Excellence! (Show up on time! Leave last!)
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If a window of opportunity appears, don’t pull down the shade.
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The number one premise of business is that it need not be boring or dull. It ought to be fun. If it’s not fun, you’re wasting your life.
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The delivery and presentation media are important, and each format has its advantages and disadvantages, but ultimately I just want to read what I want to read, when and where I want.
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Have you set high standards in the past that make it clear what level of performance you demand?
TOM PETERS






