Leaders’ careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.
TOM PETERSAlmost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures.
More Tom Peters Quotes
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Community. A friend started a real estate brokerage a few years ago. By the time she’d added her second employee, she was a pillar of her 35,000-person community.
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Quite simply, no matter how hard you try, no matter how “open” you are, you’ll end up surrounded by “yes people.” It’s hard not to believe people who are repeating your own ideas. Resist the temptation.
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I don’t want the 35-year-olds in my audience to think of me as as ‘pops’ giving the kind of advice that only 65-year-olds can understand.
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Business is about people. It’s about passion. It’s about bold ideas, bold small ideas or bold large ideas.
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You are who you go to lunch with! Break bread with cool and you will become more cool. Conversely: break bread with dull and well, you can figure it out.
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Mastery is great, but even that is not enough. You have to be able to change course without a bead of sweat, or remorse.
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We cannot innovate without opening the door to havoc.
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We often hear that the digital age has resulted in a devaluing of time, space, and place. But I wonder if theseclaims are exaggerated.
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The principal reason, invariably, most “successful” giant companies rather quickly become also-rans, or just amorphous blobs on the competitive landscape, is their failure to re-tool in anything like a fundamental way. In fact,
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Cost does not equal value… and low cost parts decrease brand equity for a very long time.
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The simple act of paying positive attention to people has a great deal to do with productivity.
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Some people have argued that listening to a work of literature does not really promote literacy in the same way that reading does.
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Organizations exist to serve. Period. Leaders live to serve. Period.
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I think economics is about passion. Economic progress, whether it is a two-person coffee shop or whether it is Netscape, is about people with brave ideas. Because it is brave to mortgage the house, when you’ve got two kids, to start a coffee shop.
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South Africa has all the tools to compete in the new global village – an eager workforce, ready to take on any challenge.
TOM PETERS