Develop a respect and reverence for the principle of variation: the idea that the message ain’t in the mean, the mode or the median – it’s in the differences that occur throughout a population.
TOM PETERSPublic Speaking is a skill that can be studied, polished, perfected. Not only can you get good at it, you can get damn good at it and it makes a heck of a difference.
More Tom Peters Quotes
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I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
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The widespread availability of information is the only basis for effective day-to-day problem solving, which abets continuous improvement programs.
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I think economics is about passion. Economic progress, whether it is a two-person coffee shop or whether it is Netscape, is about people with brave ideas. Because it is brave to mortgage the house, when you’ve got two kids, to start a coffee shop.
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Business ceases to be work when you’re chasing a dream that has engorged you. (“Work should be more fun than fun” – Noel Coward.) And if the passion isn’t there. then biotech and plumbing will be equal drags.
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If your company has a clean-desk policy, the company is nuts and you’re nuts to stay there.
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I’m fundamentally not interested in the Fortune 500 companies – in US, Mexico, anywhere. The real backbones of economic growth are small and medium businesses.
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And remember: Everything in business is a paradox. To be excellent, you have to be consistent. When you’re consistent, you’re vulnerable to attack. Yes, it’s a paradox. Now deal with it!
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Organizations exist to serve. Period. Leaders live to serve. Period.
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Mistakes are life. Mistakes are not to be tolerated…they are to be encouraged. The bigger the better.
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For me, reading is reading.
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Hire disrespectful people.
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Celebrate what you want to see more of.
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Have you set high standards in the past that make it clear what level of performance you demand?
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South Africa has all the tools to compete in the new global village – an eager workforce, ready to take on any challenge.
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The best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.
TOM PETERS






