Develop a respect and reverence for the principle of variation: the idea that the message ain’t in the mean, the mode or the median – it’s in the differences that occur throughout a population.
TOM PETERSMastery is great, but even that is not enough. You have to be able to change course without a bead of sweat, or remorse.
More Tom Peters Quotes
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Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures.
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Forget loyalty. Or at least loyalty to one’s corporation. Try loyalty to your Rolodex-your network-instead.
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Your calendar never lies. All we have is our time. The way we spend our time is our priorities, is our strategy. Your calendar knows what you really care about. Do you?
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I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
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What is my personal strategy for the next 10 hours? Who can I talk with or what can I volunteer for to learn something new?
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The delivery and presentation media are important, and each format has its advantages and disadvantages, but ultimately I just want to read what I want to read, when and where I want.
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Smile if it kills you. The physiology of smiling diffuses a lot of anger and angst. It makes your body and soul feel better.
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The number one premise of business is that it need not be boring or dull. It ought to be fun. If it’s not fun, you’re wasting your life.
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Leaders’ careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.
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Leadership is about tapping the wellsprings of human motivation – and about fundamental relations with one’s fellows.
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Mastery is great, but even that is not enough. You have to be able to change course without a bead of sweat, or remorse.
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And remember: Everything in business is a paradox. To be excellent, you have to be consistent. When you’re consistent, you’re vulnerable to attack. Yes, it’s a paradox. Now deal with it!
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Hire attitude train skills.
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Mistakes are life. Mistakes are not to be tolerated…they are to be encouraged. The bigger the better.
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Have you set high standards in the past that make it clear what level of performance you demand?
TOM PETERS