Sorry, but those are two of the most profoundly upsetting questions anyone can ask – upsetting because the answer should be obvious: Do what turns you on, not what the statistics say is best.
TOM PETERSGandhi and Mandela and Churchill and JFK and Reagan and Thatcher and Sarkozy and Franklin and Washington set the tone to an incredible degree-their “personal style” was their “brand.” (“It” starts with personal style of the tip-top leadership team.
More Tom Peters Quotes
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Leaders trust their guts. “Intuition” is one of those good words that has gotten a bad rap. For some reason, intuition has become a “soft” notion.
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The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
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Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
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Mistakes are life. Mistakes are not to be tolerated…they are to be encouraged. The bigger the better.
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Stop being conned by the old mantra that says, ‘Leaders are cool, managers are dweebs.’ Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!
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Fact is, the work place to a great extent is “where we live.” We need star accountants. Boffo saleswomen. Over-the-top creatives in marketing and new product development.
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You are your projects!
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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
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The world has not just “turned upside down”. It is turning in every which way at an accelerating pace.
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Community. A friend started a real estate brokerage a few years ago. By the time she’d added her second employee, she was a pillar of her 35,000-person community.
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One simply cannot pay tribute to Stephen Covey without saying at the outset that he was a lovely human being.
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Knowing when to take your losses is an essential part of eventual success.
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Organizations exist to serve. Period. Leaders live to serve. Period.
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If a window of opportunity appears, don’t pull down the shade.
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You can only improve what you measure.
TOM PETERS