Execution Excellence! (Show up on time! Leave last!)
TOM PETERSGandhi and Mandela and Churchill and JFK and Reagan and Thatcher and Sarkozy and Franklin and Washington set the tone to an incredible degree-their “personal style” was their “brand.” (“It” starts with personal style of the tip-top leadership team.
More Tom Peters Quotes
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If the person you delegated to does the job twice as well as you would have done it, consider yourself a leader.
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With most competitors moving ever faster, the race will go to those who listen (and respond) most intently.
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Excellent firms don’t believe in excellence – only in constant improvement and constant change.
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Leaders trust their guts. “Intuition” is one of those good words that has gotten a bad rap. For some reason, intuition has become a “soft” notion.
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Organizations exist to serve. Period. Leaders live to serve. Period.
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The best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.
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It doesn’t matter what product or service you’re offering; there is unlimited ability to improve the quality of anything.
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What you decide not to do is probably more important that what you decide to do.
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I think it’s wonderful to save the world, but you need to be part of the world, too.
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Today brands are everything, and all kinds of products and services – from accounting firms to sneaker makers to restaurants – are figuring out how to transcend the narrow boundaries of their categories and become a brand surrounded by a Tommy Hilfiger-like buzz.
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Without exception, the dominance and coherence of culture proved to be an essential quality of the excellent companies.
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The race will go to the curious, the slightly mad, and those with an un-satiated passion for learning and dare-deviltry.
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Stop being conned by the old mantra that says, ‘Leaders are cool, managers are dweebs.’ Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!
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Now that I have adopted into my own daily life a device that makes music and spoken-word files easy to access from anywhere, I have tempered my skepticism.
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If you love your company and love what you do, you will serve your customers better-period!
TOM PETERS