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The thing that keeps a business ahead of the competition is excellence in execution.

Tom Peters

Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
TOM PETERS

Educational Funny Leadership
You can only improve what you measure.
TOM PETERS

Improve Measure Only People Possible
Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
TOM PETERS

Able Excellence Vision
I find digital content much easier and more rewarding to interact with on screen than printed on paper.
TOM PETERS

Digital Easier Paper
What is my personal strategy for the next 10 hours? Who can I talk with or what can I volunteer for to learn something new?
TOM PETERS

Next Strategy Volunteer
Knowing when to take your losses is an essential part of eventual success.
TOM PETERS

Essentials Knowing Loss
I’m fundamentally not interested in the Fortune 500 companies – in US, Mexico, anywhere. The real backbones of economic growth are small and medium businesses.
TOM PETERS

Business Country Growth Real
Leaders understand the ultimate power of relationships.
TOM PETERS

Inspirational Leader Ultimate
Don’t ‘tolerate’ mistakes. Embrace them!
TOM PETERS

Business Mistake Training
Listen while you can, so that you can lead when you must.
TOM PETERS

Deliver Formula Success
Authority never matches responsibility. That’s one of the great myths and delusions of all times. Winning managers and individual performers at all levels know that effectiveness means building your own network and creating your own authority.
TOM PETERS

Individual Levels Mean Military War
A passive approach to professional growth will leave you by the wayside.
TOM PETERS

Approach Growth Passive
Business is about people. It’s about passion. It’s about bold ideas, bold small ideas or bold large ideas.
TOM PETERS

Ideas Passion People
Effective listening is a professional achievement-achieved only through hard work.
TOM PETERS

Achievement Effective Hard Listening Work
If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.
TOM PETERS

Asking Important People
Formula for success: under promise and over deliver.
TOM PETERS

Educational Inspirational Success

The thing that keeps a business ahead of the competition is excellence in execution.

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The thing that keeps a business ahead of the competition is excellence in execution.

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Popular Authors

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