Leaders understand the ultimate power of relationships.
TOM PETERSThe thing that keeps a business ahead of the competition is excellence in execution.
More Tom Peters Quotes
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The day firing becomes easy is the day to fire yourself.
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Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
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The widespread availability of information is the only basis for effective day-to-day problem solving, which abets continuous improvement programs.
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Print-based libraries developed in an age of scarce printed resources.
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Community. A friend started a real estate brokerage a few years ago. By the time she’d added her second employee, she was a pillar of her 35,000-person community.
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Formula for success: under promise and over deliver.
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I find digital content much easier and more rewarding to interact with on screen than printed on paper.
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I don’t want the 35-year-olds in my audience to think of me as as ‘pops’ giving the kind of advice that only 65-year-olds can understand.
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Those who succeed always reach far beyond formal deputation, take initiatives, and take the heat when things go awry. That’s true in the military in times of war, true for 200 person manufacturing firms, and true at giant automakers or software companies.
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I think it’s wonderful to save the world, but you need to be part of the world, too.
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Success requires a persistent misreading of the odds.
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Life is pretty simple: You do some stuff. Most fails. Some works. You do more of what works. If it works big, others quickly copy it. Then you do something else. The trick is the doing something else.
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Stop being conned by the old mantra that says, ‘Leaders are cool, managers are dweebs.’ Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!
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The principal reason, invariably, most “successful” giant companies rather quickly become also-rans, or just amorphous blobs on the competitive landscape, is their failure to re-tool in anything like a fundamental way. In fact,
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Some people have argued that listening to a work of literature does not really promote literacy in the same way that reading does.
TOM PETERS