Treat the customer as an appreciating asset.
TOM PETERSThe thing that keeps a business ahead of the competition is excellence in execution.
More Tom Peters Quotes
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Passion. The life of an entrepreneur is occasionally exhilarating, and almost always exhausting. Only unbridled passion for the concept is likely to see you through the 17-hour days (month after month) and the painful mistakes that are part and parcel of the start-up process.
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Organizations exist to serve. Period. Leaders live to serve. Period.
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South Africa has all the tools to compete in the new global village – an eager workforce, ready to take on any challenge.
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What have you done lately – this week – to make yourself stand out? What would your colleagues or your customers say is your greatest and clearest strength? Your most noteworthy (as in, worthy of note) personal trait?
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Mastery is great, but even that is not enough. You have to be able to change course without a bead of sweat, or remorse.
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We’re going to see leadership emerge as the most important element of business – the attribute that is highest in demand and shortest in supply.
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Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
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I still read quite a few printed books, but if something is available in digital format I do not print it before I read it.
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Life is pretty simple: You do some stuff. Most fails. Some works. You do more of what works. If it works big, others quickly copy it. Then you do something else. The trick is the doing something else.
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Listen while you can, so that you can lead when you must.
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Entrepreneurs have no memories. They take on the world with a completely fresh view.
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You can’t think your way out of a box; you’ve got to act.
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Some people have argued that listening to a work of literature does not really promote literacy in the same way that reading does.
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All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented.
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Even a poor, out-of-datecollection reflects in its own way the values of the people who created it and the community it serves.
TOM PETERS