Leaders win through logistics. Vision, sure. Strategy, yes. But when you go to war, you need to have both toilet paper and bullets at the right place at the right time. In other words, you must win through superior logistics.
TOM PETERSThe widespread availability of information is the only basis for effective day-to-day problem solving, which abets continuous improvement programs.
More Tom Peters Quotes
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Learning is a matter of intensity not elapsed time.
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Authority never matches responsibility. That’s one of the great myths and delusions of all times. Winning managers and individual performers at all levels know that effectiveness means building your own network and creating your own authority.
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Have you set high standards in the past that make it clear what level of performance you demand?
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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
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Become a “learning organization”. Shuck your arrogance – “if it isn’t our idea, it can’t be that good” – and become a determined copycat/ adapter/ enhancer.
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Treat the customer as an appreciating asset.
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Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
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Even a poor, out-of-datecollection reflects in its own way the values of the people who created it and the community it serves.
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South Africa has all the tools to compete in the new global village – an eager workforce, ready to take on any challenge.
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One simply cannot pay tribute to Stephen Covey without saying at the outset that he was a lovely human being.
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The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.
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Momentum is a fragile force. Its worst enemy: procrastination. Its best friend: a deadline (think Election Day). Implication no. 1 (and there is no no. 2): Get to work! NOW!
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Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it…only business people think it isn’t necessary to train.
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The worse things get, typically, the more they dig in their heels and defend yesterday’s turf.
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I used to be skeptical when educators and technologists predicted that we may be entering a new era of oral culture, in which audible information will be at least as important as visible information.
TOM PETERS