One simply cannot pay tribute to Stephen Covey without saying at the outset that he was a lovely human being.
TOM PETERSOne simply cannot pay tribute to Stephen Covey without saying at the outset that he was a lovely human being.
TOM PETERSFormula for success: under promise and over deliver.
TOM PETERSThe dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
TOM PETERSExcellent firms don’t believe in excellence – only in constant improvement and constant change.
TOM PETERSHire disrespectful people.
TOM PETERSThe difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.
TOM PETERSAlmost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures.
TOM PETERSWhat is my personal strategy for the next 10 hours? Who can I talk with or what can I volunteer for to learn something new?
TOM PETERSYou can’t think your way out of a box; you’ve got to act.
TOM PETERSA vibrant, rich, growing corpus of public-domain books is a vital public good – similar to parks, the infrastructure of basic services, and other hallmarks of any advanced society.
TOM PETERSQuite simply, no matter how hard you try, no matter how “open” you are, you’ll end up surrounded by “yes people.” It’s hard not to believe people who are repeating your own ideas. Resist the temptation.
TOM PETERSThe race will go to the curious, the slightly mad, and those with an un-satiated passion for learning and dare-deviltry.
TOM PETERSLeaders trust their guts. “Intuition” is one of those good words that has gotten a bad rap. For some reason, intuition has become a “soft” notion.
TOM PETERSTreat the customer as an appreciating asset.
TOM PETERSSorry, but those are two of the most profoundly upsetting questions anyone can ask – upsetting because the answer should be obvious: Do what turns you on, not what the statistics say is best.
TOM PETERSWinners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
TOM PETERS