Forget loyalty. Or at least loyalty to one’s corporation. Try loyalty to your Rolodex-your network-instead.
TOM PETERSListen while you can, so that you can lead when you must.
More Tom Peters Quotes
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What have you done lately – this week – to make yourself stand out? What would your colleagues or your customers say is your greatest and clearest strength? Your most noteworthy (as in, worthy of note) personal trait?
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Appreciation, applause, approval, respect – we all love it!
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Success requires a persistent misreading of the odds.
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With most competitors moving ever faster, the race will go to those who listen (and respond) most intently.
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The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
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Bold botches are to be cherished.
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The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
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Momentum is a fragile force. Its worst enemy: procrastination. Its best friend: a deadline (think Election Day). Implication no. 1 (and there is no no. 2): Get to work! NOW!
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Hire disrespectful people.
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Organizations exist to serve. Period. Leaders live to serve. Period.
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The dumbest mistake is viewing design as something you do at the end of the process to ‘tidy up’ the mess, as opposed to understanding it’s a ‘day one’ issue and part of everything.
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I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
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I still read quite a few printed books, but if something is available in digital format I do not print it before I read it.
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It may be primarily property taxes in the case of a public library, or state taxes and tuition in the case of an academic library at a public university, but the funding sources of most libraries continue to have a strong geographic component.
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Mistakes are life. Mistakes are not to be tolerated…they are to be encouraged. The bigger the better.
TOM PETERS