If the person you delegated to does the job twice as well as you would have done it, consider yourself a leader.
TOM PETERSIf the person you delegated to does the job twice as well as you would have done it, consider yourself a leader.
More Tom Peters Quotes
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Organizations exist to serve. Period. Leaders live to serve. Period.
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Today brands are everything, and all kinds of products and services – from accounting firms to sneaker makers to restaurants – are figuring out how to transcend the narrow boundaries of their categories and become a brand surrounded by a Tommy Hilfiger-like buzz.
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Leaders’ careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.
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Business is about people. It’s about passion. It’s about bold ideas, bold small ideas or bold large ideas.
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What have you done lately – this week – to make yourself stand out? What would your colleagues or your customers say is your greatest and clearest strength? Your most noteworthy (as in, worthy of note) personal trait?
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As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you.
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Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
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Authority never matches responsibility. That’s one of the great myths and delusions of all times. Winning managers and individual performers at all levels know that effectiveness means building your own network and creating your own authority.
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A completely free library is as rare as a truly free lunch.
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If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.
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Mistakes are life. Mistakes are not to be tolerated…they are to be encouraged. The bigger the better.
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Formula for success: under promise and over deliver.
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The delivery and presentation media are important, and each format has its advantages and disadvantages, but ultimately I just want to read what I want to read, when and where I want.
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I’m fundamentally not interested in the Fortune 500 companies – in US, Mexico, anywhere. The real backbones of economic growth are small and medium businesses.
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I think it’s wonderful to save the world, but you need to be part of the world, too.
TOM PETERS