All business success rests on something labeled a sale, which at least momentarily weds company and customer.
TOM PETERSMake an extensive table of project ‘deliverables’. Label one column ‘as requested’. Create another column labeled ‘could be’. Make each ‘could be’ wild and woolly!
More Tom Peters Quotes
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The race will go to the curious, the slightly mad, and those with an un-satiated passion for learning and dare-deviltry.
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If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.
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But there’s no substitute for getting smarter faster. And the way you get smarter is to screw around vigorously. Try stuff. See what works. See what fails miserably. Learn. Rinse. Repeat.
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The best leaders are the best notetakers, best askers, and best learners.
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Hire disrespectful people.
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And remember: Everything in business is a paradox. To be excellent, you have to be consistent. When you’re consistent, you’re vulnerable to attack. Yes, it’s a paradox. Now deal with it!
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Your calendar never lies. All we have is our time. The way we spend our time is our priorities, is our strategy. Your calendar knows what you really care about. Do you?
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Organizations exist to serve. Period. Leaders live to serve. Period.
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Cost does not equal value… and low cost parts decrease brand equity for a very long time.
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Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
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Entrepreneurs have no memories. They take on the world with a completely fresh view.
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A vibrant, rich, growing corpus of public-domain books is a vital public good – similar to parks, the infrastructure of basic services, and other hallmarks of any advanced society.
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Integrity may be about little things as much or more than big ones.
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Lists simplify, clarify, edify.
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What gets measured gets done.
TOM PETERS