You can’t think your way out of a box; you’ve got to act.
TOM PETERSWhat gets measured gets done.
More Tom Peters Quotes
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…high end does not necessarily equal high price. It’s a matter of attitude.
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Leaders understand the ultimate power of relationships.
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Print-based libraries developed in an age of scarce printed resources.
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Like it or not – and often we don’t – power is a pervasive phenomenon. From midnight decisions in the Oval Office that risk the lives of young Americans to quarrels over the kitchen table, power is part of every human equation.
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Forget loyalty. Or at least loyalty to one’s corporation. Try loyalty to your Rolodex-your network-instead.
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If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.
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Effective listening is a professional achievement-achieved only through hard work.
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Gandhi and Mandela and Churchill and JFK and Reagan and Thatcher and Sarkozy and Franklin and Washington set the tone to an incredible degree-their “personal style” was their “brand.” (“It” starts with personal style of the tip-top leadership team.
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Those who succeed always reach far beyond formal deputation, take initiatives, and take the heat when things go awry. That’s true in the military in times of war, true for 200 person manufacturing firms, and true at giant automakers or software companies.
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Business is about people. It’s about passion. It’s about bold ideas, bold small ideas or bold large ideas.
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Develop a respect and reverence for the principle of variation: the idea that the message ain’t in the mean, the mode or the median – it’s in the differences that occur throughout a population.
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Mastery is great, but even that is not enough. You have to be able to change course without a bead of sweat, or remorse.
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The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
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If you love your company and love what you do, you will serve your customers better-period!
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The top athletes are consummate pros who work obsessively at their craft. Approach yours the same way.
TOM PETERS