The widespread availability of information is the only basis for effective day-to-day problem solving, which abets continuous improvement programs.
TOM PETERSWhat gets measured gets done.
More Tom Peters Quotes
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Smile if it kills you. The physiology of smiling diffuses a lot of anger and angst. It makes your body and soul feel better.
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The best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.
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The world has not just “turned upside down”. It is turning in every which way at an accelerating pace.
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How do you achieve excellence?…Stop doing non-excellent stuff!
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Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
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The company’s most urgent task is to learn to welcome, beg for, demand – innovation from everyone.
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Formula for success: under promise and over deliver.
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Some people have argued that listening to a work of literature does not really promote literacy in the same way that reading does.
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Success requires a persistent misreading of the odds.
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If your company has a clean-desk policy, the company is nuts and you’re nuts to stay there.
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What you decide not to do is probably more important that what you decide to do.
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Business is about people. It’s about passion. It’s about bold ideas, bold small ideas or bold large ideas.
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Authority never matches responsibility. That’s one of the great myths and delusions of all times. Winning managers and individual performers at all levels know that effectiveness means building your own network and creating your own authority.
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Public Speaking is a skill that can be studied, polished, perfected. Not only can you get good at it, you can get damn good at it and it makes a heck of a difference.
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Now that I have adopted into my own daily life a device that makes music and spoken-word files easy to access from anywhere, I have tempered my skepticism.
TOM PETERS