Effective listening is a professional achievement-achieved only through hard work.
TOM PETERSWhat gets measured gets done.
More Tom Peters Quotes
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The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
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Lists simplify, clarify, edify.
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We cannot innovate without opening the door to havoc.
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Even a poor, out-of-datecollection reflects in its own way the values of the people who created it and the community it serves.
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Learning is a matter of intensity not elapsed time.
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People of all demographic categories and geographic regions will access a good digital library.
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Business ceases to be work when you’re chasing a dream that has engorged you. (“Work should be more fun than fun” – Noel Coward.) And if the passion isn’t there. then biotech and plumbing will be equal drags.
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As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you.
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The race will go to the curious, the slightly mad, and those with an un-satiated passion for learning and dare-deviltry.
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Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it…only business people think it isn’t necessary to train.
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Public Speaking is a skill that can be studied, polished, perfected. Not only can you get good at it, you can get damn good at it and it makes a heck of a difference.
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It doesn’t matter what product or service you’re offering; there is unlimited ability to improve the quality of anything.
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The whole secret to our success is being able to con ourselves into believing that we’re going to change the world because statistically we are unlikely to do it.
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What you decide not to do is probably more important that what you decide to do.
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Hire attitude train skills.
TOM PETERS