Listen while you can, so that you can lead when you must.
TOM PETERSWhat gets measured gets done.
More Tom Peters Quotes
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You can’t live life without an eraser.
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Sorry, but those are two of the most profoundly upsetting questions anyone can ask – upsetting because the answer should be obvious: Do what turns you on, not what the statistics say is best.
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Business is about people. It’s about passion. It’s about bold ideas, bold small ideas or bold large ideas.
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Authority never matches responsibility. That’s one of the great myths and delusions of all times. Winning managers and individual performers at all levels know that effectiveness means building your own network and creating your own authority.
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What have you done lately – this week – to make yourself stand out? What would your colleagues or your customers say is your greatest and clearest strength? Your most noteworthy (as in, worthy of note) personal trait?
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Treat the customer as an appreciating asset.
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For me, reading is reading.
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Community. A friend started a real estate brokerage a few years ago. By the time she’d added her second employee, she was a pillar of her 35,000-person community.
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Listen to Everyone. Ideas come from everywhere
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Be guided by the axiom: There are no limits to the ability to contribute on the part of a properly selected, well-trained, appropriately supported, and, above all, committed person.
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One simply cannot pay tribute to Stephen Covey without saying at the outset that he was a lovely human being.
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If there is a single tragic flaw that mars our biggest enterprises, it is conservatism – the failure to fail, and fail big, in an era of unprecedented volatility and ambiguity.
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How do you achieve excellence?…Stop doing non-excellent stuff!
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Lists simplify, clarify, edify.
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I used to be skeptical when educators and technologists predicted that we may be entering a new era of oral culture, in which audible information will be at least as important as visible information.
TOM PETERS