The three most charismatic leaders in this century inflicted more suffering on the human race than almost any trio in history: Hitler, Stalin, and Mao. What matters is not the leader’s charisma. What matters is the leader’s mission.
PETER DRUCKERFollow effective action with quiet reflection. From the quiet reflection will come even more effective action.
More Peter Drucker Quotes
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The most serious mistakes are not being made as a result of wrong answers. The true dangerous thing is asking the wrong question.
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If there is any one secret of effectiveness, it is concentration. Effective executives do first things first and they do one thing at a time.
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The computer is a moron.
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1. What is our mission? 2. Who is our customer? 3. What does the customer value? 4. What are our results? 5. What is our plan?
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Meetings are by definition a concession to deficient organization For one either meets or one works. One cannot do both at the same time.
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Plans are only good intentions unless they immediately degenerate into hard work.
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The purpose of business is to create and keep a customer.
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It takes far more energy and work to improve from incompetence to mediocrity than it takes to improve from first-rate performance to excellence.
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There is only one valid definition of business purpose: to create a customer.
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To be sure, the fundamental task of management remains the same: to make people capable of joint performance through common goals, common values, the right structure, and the training and development they need to perform and to respond to change.
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Effectiveness must be learned.
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The most important thing in communication is to hear what isn’t being said.
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Until we can manage time, we can manage nothing else.
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If you want something new, you have to stop doing something old.
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Results are obtained by exploiting opportunities, not by solving problems.
PETER DRUCKER