The purpose of business is to create and keep a customer.
PETER DRUCKERThe aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.
More Peter Drucker Quotes
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There is surely nothing quite so useless as doing with great efficiency what should not be done at all.
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Plan, organize, integrate, motivate, and measure.
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The less an organization has to do to produce results, the better it does its job.
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Your first and foremost job as a leader is to take charge of your own energy and then help to orchestrate the energy of those around you.
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People in any organization are always attached to the obsolete – the things that should have worked but did not, the things that once were productive and no longer are.
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Keep your eye on the task, not on yourself. The task matters, and you are a servant.
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Unless commitment is made, there are only promises and hopes; but no plans.
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Managing yourself requires taking responsibility for relationships.
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Success in the knowledge economy comes to those who know themselves – their strengths, their values, and how they best perform.
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What’s measured improves.
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The computer is a moron.
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Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.
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Entrepreneurship is neither a science nor an art. It is a practice.
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History has been written not by the most talented but by the most motivated.
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1. What is our mission? 2. Who is our customer? 3. What does the customer value? 4. What are our results? 5. What is our plan?
PETER DRUCKER