If you want something new, you have to stop doing something old.
PETER DRUCKERThe purpose of business is to create and keep a customer.
More Peter Drucker Quotes
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Intelligence, imagination, and knowledge are essential resources, but only effectiveness converts them into results.
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Efficiency is doing the thing right. Effectiveness is doing the right thing.
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Unless commitment is made, there are only promises and hopes; but no plans.
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The first rule in decision-making is that one does not make a decision unless there is disagreement.
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Your first and foremost job as a leader is to take charge of your own energy and then help to orchestrate the energy of those around you.
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Plan, organize, integrate, motivate, and measure.
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Effectiveness must be learned.
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The computer is a moron.
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Working on the right things is what makes knowledge work effective.
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The most important thing in communication is to hear what isn’t being said.
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No one learns as much about a subject as one who is forced to teach it.
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The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.
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What’s measured improves.
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People in any organization are always attached to the obsolete – the things that should have worked but did not, the things that once were productive and no longer are.
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To be sure, the fundamental task of management remains the same: to make people capable of joint performance through common goals, common values, the right structure, and the training and development they need to perform and to respond to change.
PETER DRUCKER