The purpose of business is to create and keep a customer.
PETER DRUCKERA well-managed factory is boring. Nothing exciting happens in it because the crises have been anticipated and have been converted into routine.
More Peter Drucker Quotes
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We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn.
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Entrepreneurship is neither a science nor an art. It is a practice.
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Follow effective action with quiet reflection. From the quiet reflection will come even more effective action.
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Plans are only good intentions unless they immediately degenerate into hard work.
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The problem in my life and other people’s lives is not the absence of knowing what to do but the absence of doing it.
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Until we can manage time, we can manage nothing else.
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Effective executives know that their subordinates are paid to perform and not to please their superiors.
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Trying to predict the future is like trying to drive down a country road at night with no lights while looking out the back window.
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It takes far more energy and work to improve from incompetence to mediocrity than it takes to improve from first-rate performance to excellence.
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The one man to distrust, however, is the man who never makes a mistake, never commits a blunder, never fails in what he tries to do. He is either a phony, or he stays with the safe, the tried, and the trivial.
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Like so many brilliant people, he believes that ideas move mountains. But bulldozers move mountains; ideas show where the bulldozers should go to work.
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What’s measured improves.
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Results are obtained by exploiting opportunities, not by solving problems.
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A manager is responsible for the application and performance of knowledge.
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1. What is our mission? 2. Who is our customer? 3. What does the customer value? 4. What are our results? 5. What is our plan?
PETER DRUCKER