There is only one valid definition of business purpose: to create a customer.
PETER DRUCKERThere is only one valid definition of business purpose: to create a customer.
PETER DRUCKERIt is more productive to convert an opportunity into results than to solve a problem – which only restores the equilibrium of yesterday.
PETER DRUCKER1. What is our mission? 2. Who is our customer? 3. What does the customer value? 4. What are our results? 5. What is our plan?
PETER DRUCKERManaging yourself requires taking responsibility for relationships.
PETER DRUCKEROne cannot hire a hand – the whole man always comes with it.
PETER DRUCKERThere is nothing quite so useless, as doing with great efficiency, something that should not be done at all.
PETER DRUCKERBy themselves, character and integrity do not accomplish anything. But their absence faults everything else. Here, therefore, is the one area where weakness is a disqualification by itself rather than a limitation on performance capacity and strength.
PETER DRUCKERIf you want something new, you have to stop doing something old.
PETER DRUCKERThe first rule in decision-making is that one does not make a decision unless there is disagreement.
PETER DRUCKERUnless commitment is made, there are only promises and hopes; but no plans.
PETER DRUCKERPlans are only good intentions unless they immediately degenerate into hard work.
PETER DRUCKERHistory has been written not by the most talented but by the most motivated.
PETER DRUCKEREffective leadership is not about making speeches or being liked; leadership is defined by results not attributes.
PETER DRUCKERThere is surely nothing quite so useless as doing with great efficiency what should not be done at all.
PETER DRUCKERRank does not confer privilege or give power. It imposes responsibility.
PETER DRUCKERIf there is any one secret of effectiveness, it is concentration. Effective executives do first things first and they do one thing at a time.
PETER DRUCKER