Learning is defined as a change in behavior. You haven’t learned a thing until you take action and use it.
KEN BLANCHARDLeadership is anytime you seek to influence the thinking, behavior, or development of others.
More Ken Blanchard Quotes
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Purpose can never be about achievement; it is much bigger.
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The first principle of ethical power is Purpose… It is the picture you have of yourself – the kind of person you want to be or the kind of life you want to lead.
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Whether you like it or not, you will leave a leadership legacy.
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Customer service should not be a department, customer service is everyone’s job.
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People don’t mind being challenged to do better if they know the request is coming from a caring heart.
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If you don’t seek perfection, you can never reach excellence.
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One of the deepest principles of life and leadership: it’s not about you.
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Nice guys may appear to finish last, but usually they are running a different race.
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A little flattery makes people feel good about themselves. When you notice someone looking great, give them a compliment.
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Successful organizations have one common central focus: Customers.
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Take a minute: look at your goals, look at your performance, see if your behavior matches your goals.
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If you want to know why your people are not performing well, step up to the mirror and take a peek.
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People who feel good about themselves produce good results.
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Don’t quack like a duck, soar like an eagle.
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It never hurts to toot your own horn once in a while.
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