Position yourself with something that captures your curiosity, something that you’re missionary about.
JEFF BEZOZWhat we need to do is always lean into the future; when the world changes around you and when it changes against you – what used to be a tail wind is now a head wind – you have to lean into that and figure out what to do because complaining isn’t a strategy.
More Jeff Bezos Quotes
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Our success at Amazon is a function of how many experiments we do per year, per month, per week, per day.
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I try to spend my time on areas that I think are important for the future, and where I think I can add value.
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In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts.
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The three most important things in retail are location, location, location. The three most important things for our consumer business are technology, technology, technology.
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A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.
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If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
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If you build a great product or service, people will talk about it. But it starts with having something that’s worth talking about.
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E-mail has some magical ability to turn off the politeness gene in a human being.
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Percentage margins don’t matter. What matters always is dollar margins: the actual dollar amount. Companies are valued not on their percentage margins, but on how many dollars they actually make, and a multiple of that.
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We can’t be in survival mode. We have to be in growth mode.
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If your customer base is aging with you, then eventually you are going to become obsolete or irrelevant. You need to be constantly figuring out who are your new customers and what are you doing to stay forever young.
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If you can’t feed a team with two pizzas, it’s too large.
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I knew that if I failed I wouldn’t regret that, but I knew the one thing I might regret is not trying.
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People loved their horses, too. But you don’t keep riding your horse to work just because you love it.
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Will you be clever at the expense of others, or will you be kind?
JEFF BEZOS