We are not in the coffee business serving people, we are in the people business serving coffee.
HOWARD SCHULTZAnd with the right mentor, don’t be afraid to expose your vulnerabilities. Admit you don’t know what you don’t know. When you acknowledge your weaknesses and ask for advice, you’ll be surprised how much others will help.
More Howard Schultz Quotes
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But when you really believe-in yourself, in your dream-you just have to do everything you possibly can to take control and make your vision a reality. No great achievement happens by luck.
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You cant build any kind of organization if you’re not going to surround yourself with people who have experience and skill base beyond your own.
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This may sound a bit naive, but I got here by believing in big dreams.
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At its core, I believe leadership is about instilling confidence in others.
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To be an enduring, great company, you have to build a mechanism for preventing or solving problems that will long outlast any one individual leader.
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In times of adversity and change, we really discover who we are and what we’re made of.
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I don’t have any secret sauce and I’m no smarter than anyone else. I will say I have surrounded myself with unbelievable talent that has made my job easier.
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Good results is not an entitlement. It has to be earned and earned each individual working day via the lens of humility.
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Hiring people is an art, not a science, and resumes can’t tell you whether someone will fit into a company’s culture.
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Success is the by-product when you work toward the target.
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I never wanted to be on any billionaires list. I never define myself by net worth. I always try to define myself by my values.
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We have no patent on anything we do and anything we do can be copied by anyone else. But you can’t copy the heart and the soul and the conscience of the company.
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If you pour your heart into your work, or into any worthy enterprise, you can achieve dreams others may think impossible.
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People around the world, they want the authentic Starbucks experience.
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Authentic brands don’t emerge from marketing cubicles or advertising agencies. They emanate from everything the company does.
HOWARD SCHULTZ