Cutting prices or putting things on sale is not sustainable business strategy. The other side of it is that you can’t cut enough costs to save your way to prosperity.
HOWARD SCHULTZAuthentic brands don’t emerge from marketing cubicles or advertising agencies. They emanate from everything the company does.
More Howard Schultz Quotes
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If you want to achieve widespread impact and lasting value, be bold.
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Every step of the way, I made a point to underpromise and overdeliver. In the long run, that’s the only way to ensure security in any job.
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At an early age, my mother gave me this feeling that anything is possible, and I believe that.
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Great companies that build an enduring brand have an emotional relationship with customers that has no barrier. And that emotional relationship is on the most important characteristic, which is trust.
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The success of the Starbucks has been based on this balance between profitability and a social conscience. Everywhere we’re doing business, were trying to manage the business through the lens of humanity.
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Always challenge the old ways.
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Be bold, but be fair. Don’t give in. If others around you have integrity, too, you can prevail.
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I conduct my life with an expectation that people will do the right thing. Yet even with all my experience, I am still surprised when they do not.
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Social and digital media is a bullet train, and that bullet train is not coming home.
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When you’re surrounded by people who share a passionate commitment around a common purpose, anything is possible.
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I can’t imagine a day without coffee. I can’t imagine!
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A great business has to have a conscience. You have to know who you are and who you are not.
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Entrepreneurs must love what they do to such a degree that doing it is worth sacrifice and, at times, pain. But doing anything else, we think, would be unimaginable.
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Starbucks trying to build a different kind of company around the balance of profitably and benevolence. A social conscience. And that isn’t a program it has to be a way of life.
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Authentic brands don’t emerge from marketing cubicles or advertising agencies. They emanate from everything the company does.
HOWARD SCHULTZ






