People around the world, they want the authentic Starbucks experience.
HOWARD SCHULTZAuthentic brands don’t emerge from marketing cubicles or advertising agencies. They emanate from everything the company does.
More Howard Schultz Quotes
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Starbucks is not an advertiser; people think we are a great marketing company, but in fact we spend very little money on marketing and more money on training our people than advertising.
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If you want to achieve widespread impact and lasting value, be bold.
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We would take something old and tired and common – coffee – and weave a sense of romance and community around it. We would rediscover the mystique and charm that had swirled around coffee throughout the centuries.
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Don’t settle! Embrace a dream–and keep dreaming. Don’t be a bystander. Take it personally.
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Business leaders cannot be bystanders.
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The success of the Starbucks has been based on this balance between profitability and a social conscience. Everywhere we’re doing business, were trying to manage the business through the lens of humanity.
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I think that sometimes the difference between winning and losing, success and failure, is this gray line between will, passion and self-belief that says, ‘I’m going to do this’.
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We have no patent on anything we do and anything we do can be copied by anyone else. But you can’t copy the heart and the soul and the conscience of the company.
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Hiring people is an art, not a science, and resumes can’t tell you whether someone will fit into a company’s culture.
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My mother taught me something at a young age – she said ‘you are the company you keep.’ To define yourself by some label or some level of resources – that’s pretty shallow.
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In this ever-changing society, the most powerful and enduring brands are built from the heart.
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Authentic brands don’t emerge from marketing cubicles or advertising agencies. They emanate from everything the company does.
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You must find something that you deeply love and are passionate about and are willing to sacrifice a lot to achieve.
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Customers must recognize that you stand for something.
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My parents really wanted me to get out of New York, be exposed to other people, other ways of life.
HOWARD SCHULTZ