I was taken by the power that savoring a simple cup of coffee can have to connect people and create community.
HOWARD SCHULTZWe are witnessing a seismic change in consumer behavior. That change is being brought about by technology and the access people have to information.
More Howard Schultz Quotes
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Starbucks is not an advertiser; people think we are a great marketing company, but in fact we spend very little money on marketing and more money on training our people than advertising.
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Be bold, but be fair. Don’t give in. If others around you have integrity, too, you can prevail.
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Grow with discipline. Balance intuition with rigor. Innovate around the core. Don’t embrace the status quo.
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If you want to achieve widespread impact and lasting value, be bold.
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People want to be part of something larger than themselves. They want to be part of something they’re really proud of, that they’ll fight for, sacrifice for, that they trust.
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My mother taught me something at a young age – she said ‘you are the company you keep.’ To define yourself by some label or some level of resources – that’s pretty shallow.
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My passion. My commitment. This is the most important thing in my life other than my family.
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Whatever you do, don’t play it safe. Don’t do things the way they’ve always been done. Don’t try to fit the system. If you do what’s expected of you, you’ll never accomplish more than others expect.
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Cutting prices or putting things on sale is not sustainable business strategy.
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Cutting prices or putting things on sale is not sustainable business strategy. The other side of it is that you can’t cut enough costs to save your way to prosperity.
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One of the fundamental aspects of leadership, I realized more and more, is the ability to instill confidence in others when you yourself are feeling insecure.
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While we are a coffee company at heart, Starbucks provides much more than the best cup of coffee—we offer a community gathering place where people come together to connect and discover new things.
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The premium single-cup segment is the fastest-growing business within the global coffee industry.
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I conduct my life with an expectation that people will do the right thing. Yet even with all my experience, I am still surprised when they do not.
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Don’t settle! Embrace a dream–and keep dreaming. Don’t be a bystander. Take it personally.
HOWARD SCHULTZ