The premium single-cup segment is the fastest-growing business within the global coffee industry.
HOWARD SCHULTZI don’t have any secret sauce and I’m no smarter than anyone else. I will say I have surrounded myself with unbelievable talent that has made my job easier.
More Howard Schultz Quotes
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Always challenge the old ways.
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Starbucks is not an advertiser; people think we are a great marketing company, but in fact we spend very little money on marketing and more money on training our people than advertising.
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Don’t be threatened by people smarter than you.
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The challenge of the retail business is the human condition.
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In life, you can blame a lot of people and you can wallow in self-pity or you can pick yourself up and say listen, I have to be responsible for myself.
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Authentic brands don’t emerge from marketing cubicles or advertising agencies. They emanate from everything the company does.
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My mother taught me something at a young age – she said ‘you are the company you keep.’ To define yourself by some label or some level of resources – that’s pretty shallow.
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In times of adversity and change, we really discover who we are and what we’re made of.
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I never wanted to be on any billionaires list. I never define myself by net worth. I always try to define myself by my values.
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This may sound a bit naive, but I got here by believing in big dreams.
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Grow with discipline. Balance intuition with rigor. Innovate around the core. Don’t embrace the status quo.
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We would take something old and tired and common – coffee – and weave a sense of romance and community around it. We would rediscover the mystique and charm that had swirled around coffee throughout the centuries.
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Europe has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand.
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Hiring people is an art, not a science, and resumes can’t tell you whether someone will fit into a company’s culture.
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We woke up one day, and all the sudden Starbucks was in the middle of this political crossfire between the people who want to bring a gun into Starbucks and the people who want to prevent it. It is a very difficult, fragile situation.
HOWARD SCHULTZ






