At its core, I believe leadership is about instilling confidence in others.
HOWARD SCHULTZEveryone starts strong. Success comes to those with unwavering commitment to be at the end.
More Howard Schultz Quotes
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Great companies are defined by their discipline and their understanding of who they are and who they are not.
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You cant build any kind of organization if you’re not going to surround yourself with people who have experience and skill base beyond your own.
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We woke up one day, and all the sudden Starbucks was in the middle of this political crossfire between the people who want to bring a gun into Starbucks and the people who want to prevent it. It is a very difficult, fragile situation.
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We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.
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When we began Starbucks, what I wanted to try to do was to create a set of values, guiding principles, and culture.
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You must find something that you deeply love and are passionate about and are willing to sacrifice a lot to achieve.
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But when you really believe-in yourself, in your dream-you just have to do everything you possibly can to take control and make your vision a reality. No great achievement happens by luck.
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Who wants a dream that’s near-fetched?
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People want to be part of something larger than themselves. They want to be part of something they’re really proud of, that they’ll fight for, sacrifice for, that they trust.
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Don’t be threatened by people smarter than you.
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Great companies that build an enduring brand have an emotional relationship with customers that has no barrier. And that emotional relationship is on the most important characteristic, which is trust.
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In many places where coffee is grown, deforestation is a major issue. With Starbucks’ position in the marketplace and the respect and relationships we have, we can – and have, in some cases – been able to educate and influence people.
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I don’t have any secret sauce and I’m no smarter than anyone else. I will say I have surrounded myself with unbelievable talent that has made my job easier.
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When you’re surrounded by people who share a passionate commitment around a common purpose, anything is possible.
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It’s one thing to dream, but when the moment is right, you’ve got to be willing to leave what’s familiar and go out to find your own sound.
HOWARD SCHULTZ






