When we began Starbucks, what I wanted to try to do was to create a set of values, guiding principles, and culture.
HOWARD SCHULTZEveryone starts strong. Success comes to those with unwavering commitment to be at the end.
More Howard Schultz Quotes
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In times of adversity and change, we really discover who we are and what we’re made of.
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Cutting prices or putting things on sale is not sustainable business strategy.
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Cutting prices or putting things on sale is not sustainable business strategy. The other side of it is that you can’t cut enough costs to save your way to prosperity.
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You must find something that you deeply love and are passionate about and are willing to sacrifice a lot to achieve.
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When companies fail, or fail to grow, it’s almost always because they don’t invest in the people, the systems, and the processes they need.
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At its core, I believe leadership is about instilling confidence in others.
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Customers must recognize that you stand for something.
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Be bold, but be fair. Don’t give in. If others around you have integrity, too, you can prevail.
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To be an enduring, great company, you have to build a mechanism for preventing or solving problems that will long outlast any one individual leader.
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If you want to achieve widespread impact and lasting value, be bold.
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Good results is not an entitlement. It has to be earned and earned each individual working day via the lens of humility.
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People want to be part of something larger than themselves. They want to be part of something they’re really proud of, that they’ll fight for, sacrifice for, that they trust.
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Who wants a dream that’s near-fetched?
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We would take something old and tired and common – coffee – and weave a sense of romance and community around it. We would rediscover the mystique and charm that had swirled around coffee throughout the centuries.
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My passion. My commitment. This is the most important thing in my life other than my family.
HOWARD SCHULTZ