The success of the Starbucks has been based on this balance between profitability and a social conscience. Everywhere we’re doing business, were trying to manage the business through the lens of humanity.
HOWARD SCHULTZGreat companies that build an enduring brand have an emotional relationship with customers that has no barrier. And that emotional relationship is on the most important characteristic, which is trust.
More Howard Schultz Quotes
-
-
You cant build any kind of organization if you’re not going to surround yourself with people who have experience and skill base beyond your own.
HOWARD SCHULTZ -
People around the world, they want the authentic Starbucks experience.
HOWARD SCHULTZ -
Don’t be threatened by people smarter than you.
HOWARD SCHULTZ -
Victory is much more meaningful when it comes not just from one person, but from the joint achievements of many.
HOWARD SCHULTZ -
I don’t have any secret sauce and I’m no smarter than anyone else. I will say I have surrounded myself with unbelievable talent that has made my job easier.
HOWARD SCHULTZ -
We would take something old and tired and common – coffee – and weave a sense of romance and community around it. We would rediscover the mystique and charm that had swirled around coffee throughout the centuries.
HOWARD SCHULTZ -
Starbucks is not an advertiser; people think we are a great marketing company, but in fact we spend very little money on marketing and more money on training our people than advertising.
HOWARD SCHULTZ -
You must find something that you deeply love and are passionate about and are willing to sacrifice a lot to achieve.
HOWARD SCHULTZ -
The challenge of the retail business is the human condition.
HOWARD SCHULTZ -
In this ever-changing society, the most powerful and enduring brands are built from the heart.
HOWARD SCHULTZ -
The premium single-cup segment is the fastest-growing business within the global coffee industry.
HOWARD SCHULTZ -
In times of adversity and change, we really discover who we are and what we’re made of.
HOWARD SCHULTZ -
Sometimes you have to create the thing you want to be part of.
HOWARD SCHULTZ -
A great business has to have a conscience. You have to know who you are and who you are not.
HOWARD SCHULTZ -
I think that sometimes the difference between winning and losing, success and failure, is this gray line between will, passion and self-belief that says, ‘I’m going to do this’.
HOWARD SCHULTZ