The important thing in my view is not to pin the blame for a mistake on somebody, but rather to find out what caused the mistake.
AKIO MORITAIt has run consistently about 6 percent of sales at Sony – and in service.
More Akio Morita Quotes
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Carefully watch how people live, get an intuitive sense as to what they might want and then go with it.
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The remarkable thing about management is that a manager can go on for years making mistakes that nobody is aware of, which means that management can be a kind of a con job.
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I knew we needed a weapon to break through to the US market, and it had to be something different, something that nobody else was making.
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My solution to the problem of unleashing creativity is always to set up a target.
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If you go through life convinced that your way is always best, all the new ideas in the world will pass you by.
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I believe it is a big mistake to think that money is the only way to compensate a person for his work.
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If management take the risk of hiring them, we have to take the responsibility for them.
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If you trust your colleague today, he may be your competitor tomorrow, because people frequently move from one company to another.
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Employees are not guilty; why should they suffer?
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When I find an employee who turns out to be wrong for the job,
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My solution to the problem of unleashing creativity is always to set up a target.
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We want everybody to have the best facilities in which to work, but we do not believe in posh and impressive private offices.
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All you need is the best product in the world, the most efficient production in the world and global marketing.
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We want to keep the company healthy and its employees happy, and we want to keep them on the job and productive.
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An enemy of innovation could be your own sales force.
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