People of all demographic categories and geographic regions will access a good digital library.
TOM PETERSI used to be skeptical when educators and technologists predicted that we may be entering a new era of oral culture, in which audible information will be at least as important as visible information.
More Tom Peters Quotes
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Treat the customer as an appreciating asset.
TOM PETERS -
Momentum is a fragile force. Its worst enemy: procrastination. Its best friend: a deadline (think Election Day). Implication no. 1 (and there is no no. 2): Get to work! NOW!
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The world has not just “turned upside down”. It is turning in every which way at an accelerating pace.
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But there’s no substitute for getting smarter faster. And the way you get smarter is to screw around vigorously. Try stuff. See what works. See what fails miserably. Learn. Rinse. Repeat.
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Develop a respect and reverence for the principle of variation: the idea that the message ain’t in the mean, the mode or the median – it’s in the differences that occur throughout a population.
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Formula for success: under promise and over deliver.
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A vibrant, rich, growing corpus of public-domain books is a vital public good – similar to parks, the infrastructure of basic services, and other hallmarks of any advanced society.
TOM PETERS -
Garbage! Intuition is the new physics. It’s an Einsteinian, seven-sense, practical way to make tough decisions. Bottom line, circa 2001 to 2010: The crazier the times are, the more important it is for leaders to develop and to trust their intuition.
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It may be primarily property taxes in the case of a public library, or state taxes and tuition in the case of an academic library at a public university, but the funding sources of most libraries continue to have a strong geographic component.
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Excellence is not an aspiration. Excellence is what you do in the next five minutes.
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Have you set high standards in the past that make it clear what level of performance you demand?
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I don’t want the 35-year-olds in my audience to think of me as as ‘pops’ giving the kind of advice that only 65-year-olds can understand.
TOM PETERS -
All business success rests on something labeled a sale, which at least momentarily weds company and customer.
TOM PETERS -
Bold botches are to be cherished.
TOM PETERS -
All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented.
TOM PETERS