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…high end does not necessarily equal high price. It’s a matter of attitude.

Tom Peters

Fact is, the work place to a great extent is “where we live.” We need star accountants. Boffo saleswomen. Over-the-top creatives in marketing and new product development.
TOM PETERS

Caring Stars Talking
Garbage! Intuition is the new physics. It’s an Einsteinian, seven-sense, practical way to make tough decisions. Bottom line, circa 2001 to 2010: The crazier the times are, the more important it is for leaders to develop and to trust their intuition.
TOM PETERS

Decision Important Intuition More Practical Tough
The delivery and presentation media are important, and each format has its advantages and disadvantages, but ultimately I just want to read what I want to read, when and where I want.
TOM PETERS

Important Media Ultimately Want
We cannot innovate without opening the door to havoc.
TOM PETERS

Doors Havoc Innovation
Hire disrespectful people.
TOM PETERS

Disrespectful People Work
Progress is mostly the product of rogues.
TOM PETERS

Products Progress Rogues
Appreciation, applause, approval, respect – we all love it!
TOM PETERS

Applause Appreciation Approval
Treat the customer as an appreciating asset.
TOM PETERS

Appreciate Assets Business
For me, reading is reading.
TOM PETERS

Good Knowledge Learn Read Reading
How do you achieve excellence?…Stop doing non-excellent stuff!
TOM PETERS

Achieve Excellence Stuff
The best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.
TOM PETERS

Best Economy Home Secret Today
TRUST, not technology, is the issue of the decade.
TOM PETERS

Decades Issues Technology
Smile if it kills you. The physiology of smiling diffuses a lot of anger and angst. It makes your body and soul feel better.
TOM PETERS

Better Body Feel Soul
Ultimately, I think that the growth and sustainability of the e-book movement depends on authors and end-users (readers).
TOM PETERS

Book Growth Thinking
Who comes first? Don’t be silly, says King Hal; it’s employees. That is – and this dear Watson, is elementary – if you genuinely want to put customers first, you must put employees more first.
TOM PETERS

Business Customer Genuine Kings Silly
And remember: Everything in business is a paradox. To be excellent, you have to be consistent. When you’re consistent, you’re vulnerable to attack. Yes, it’s a paradox. Now deal with it!
TOM PETERS

Business Remembers Everything Vulnerable

…high end does not necessarily equal high price. It’s a matter of attitude.

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…high end does not necessarily equal high price. It’s a matter of attitude.

Related Topics

Popular Authors

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