With most competitors moving ever faster, the race will go to those who listen (and respond) most intently.
TOM PETERSI’m fundamentally not interested in the Fortune 500 companies – in US, Mexico, anywhere. The real backbones of economic growth are small and medium businesses.
More Tom Peters Quotes
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Bold botches are to be cherished.
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Community. A friend started a real estate brokerage a few years ago. By the time she’d added her second employee, she was a pillar of her 35,000-person community.
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Dot the i’s, cross the t’s, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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Formula for success: under promise and over deliver.
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Those who succeed always reach far beyond formal deputation, take initiatives, and take the heat when things go awry. That’s true in the military in times of war, true for 200 person manufacturing firms, and true at giant automakers or software companies.
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Celebrate what you want to see more of.
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I think it’s wonderful to save the world, but you need to be part of the world, too.
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Organizations exist to serve. Period. Leaders live to serve. Period.
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All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented.
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Knowing when to take your losses is an essential part of eventual success.
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And remember: Everything in business is a paradox. To be excellent, you have to be consistent. When you’re consistent, you’re vulnerable to attack. Yes, it’s a paradox. Now deal with it!
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Integrity may be about little things as much or more than big ones.
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If a window of opportunity appears, don’t pull down the shade.
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I think economics is about passion. Economic progress, whether it is a two-person coffee shop or whether it is Netscape, is about people with brave ideas. Because it is brave to mortgage the house, when you’ve got two kids, to start a coffee shop.
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You can’t live life without an eraser.
TOM PETERS







