Every managerial act must be seen as an unequivocal support for urgency in pursuit of constant testing, change, and improvement.
TOM PETERSYou are who you go to lunch with! Break bread with cool and you will become more cool. Conversely: break bread with dull and well, you can figure it out.
More Tom Peters Quotes
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The world has not just “turned upside down”. It is turning in every which way at an accelerating pace.
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Organizations exist to serve. Period. Leaders live to serve. Period.
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Print-based libraries developed in an age of scarce printed resources.
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The best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.
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The dumbest mistake is viewing design as something you do at the end of the process to ‘tidy up’ the mess, as opposed to understanding it’s a ‘day one’ issue and part of everything.
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Make an extensive table of project ‘deliverables’. Label one column ‘as requested’. Create another column labeled ‘could be’. Make each ‘could be’ wild and woolly!
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Dot the i’s, cross the t’s, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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David Ogilvy contends that the greatest ad copywriters are marked by an insatiable curiosity ‘about every subject under the sun.’
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Accept change as a friend. And don’t take yourself too seriously.
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South Africa has all the tools to compete in the new global village – an eager workforce, ready to take on any challenge.
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With most competitors moving ever faster, the race will go to those who listen (and respond) most intently.
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The day firing becomes easy is the day to fire yourself.
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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
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Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it…only business people think it isn’t necessary to train.
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Business is about people. It’s about passion. It’s about bold ideas, bold small ideas or bold large ideas.
TOM PETERS