Leadership is about tapping the wellsprings of human motivation – and about fundamental relations with one’s fellows.
TOM PETERSThe workplace revolution that transformed the lives of blue-collar workers in the 1970s and 1980s is finally reaching the offices and cubicles of the white-collar workers.
More Tom Peters Quotes
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Excellent firms don’t believe in excellence – only in constant improvement and constant change.
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The common wisdom is that … managers have to learn to motivate people. Nonsense. Employees bring their own motivation.
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Life is pretty simple: You do some stuff. Most fails. Some works. You do more of what works. If it works big, others quickly copy it. Then you do something else. The trick is the doing something else.
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The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
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The whole secret to our success is being able to con ourselves into believing that we’re going to change the world because statistically we are unlikely to do it.
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Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
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…high end does not necessarily equal high price. It’s a matter of attitude.
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Now that I have adopted into my own daily life a device that makes music and spoken-word files easy to access from anywhere, I have tempered my skepticism.
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Dot the i’s, cross the t’s, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
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Garbage! Intuition is the new physics. It’s an Einsteinian, seven-sense, practical way to make tough decisions. Bottom line, circa 2001 to 2010: The crazier the times are, the more important it is for leaders to develop and to trust their intuition.
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Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
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I’m fundamentally not interested in the Fortune 500 companies – in US, Mexico, anywhere. The real backbones of economic growth are small and medium businesses.
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Some people have argued that listening to a work of literature does not really promote literacy in the same way that reading does.
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South Africa has all the tools to compete in the new global village – an eager workforce, ready to take on any challenge.
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The widespread availability of information is the only basis for effective day-to-day problem solving, which abets continuous improvement programs.
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Be guided by the axiom: There are no limits to the ability to contribute on the part of a properly selected, well-trained, appropriately supported, and, above all, committed person.
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We cannot innovate without opening the door to havoc.
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A vibrant, rich, growing corpus of public-domain books is a vital public good – similar to parks, the infrastructure of basic services, and other hallmarks of any advanced society.
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The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.
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Listen to Everyone. Ideas come from everywhere
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Integrity may be about little things as much or more than big ones.
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The world has not just “turned upside down”. It is turning in every which way at an accelerating pace.
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What have you done lately – this week – to make yourself stand out? What would your colleagues or your customers say is your greatest and clearest strength? Your most noteworthy (as in, worthy of note) personal trait?
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Hire disrespectful people.
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The delivery and presentation media are important, and each format has its advantages and disadvantages, but ultimately I just want to read what I want to read, when and where I want.
TOM PETERS