If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.
TOM PETERSThe good news – and it is largely good news – is that everyone has a chance to stand out. Everyone has a chance to learn, improve, and build up their skills. Everyone has a chance to be a brand worthy of remark
More Tom Peters Quotes
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The whole secret to our success is being able to con ourselves into believing that we’re going to change the world because statistically we are unlikely to do it.
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What have you done lately – this week – to make yourself stand out? What would your colleagues or your customers say is your greatest and clearest strength? Your most noteworthy (as in, worthy of note) personal trait?
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Have you set high standards in the past that make it clear what level of performance you demand?
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Leaders understand the ultimate power of relationships.
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It may be primarily property taxes in the case of a public library, or state taxes and tuition in the case of an academic library at a public university, but the funding sources of most libraries continue to have a strong geographic component.
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Don’t ‘tolerate’ mistakes. Embrace them!
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The number one premise of business is that it need not be boring or dull. It ought to be fun. If it’s not fun, you’re wasting your life.
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Momentum is a fragile force. Its worst enemy: procrastination. Its best friend: a deadline (think Election Day). Implication no. 1 (and there is no no. 2): Get to work! NOW!
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The day firing becomes easy is the day to fire yourself.
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Smile if it kills you. The physiology of smiling diffuses a lot of anger and angst. It makes your body and soul feel better.
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If a window of opportunity appears, don’t pull down the shade.
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Even a poor, out-of-datecollection reflects in its own way the values of the people who created it and the community it serves.
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Appreciation, applause, approval, respect – we all love it!
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The top athletes are consummate pros who work obsessively at their craft. Approach yours the same way.
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Knowing when to take your losses is an essential part of eventual success.
TOM PETERS







