Leaders’ careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.
TOM PETERSMistakes are life. Mistakes are not to be tolerated…they are to be encouraged. The bigger the better.
More Tom Peters Quotes
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I find digital content much easier and more rewarding to interact with on screen than printed on paper.
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Execution Excellence! (Show up on time! Leave last!)
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Learning is a matter of intensity not elapsed time.
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Mistakes are life. Mistakes are not to be tolerated…they are to be encouraged. The bigger the better.
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The dumbest mistake is viewing design as something you do at the end of the process to ‘tidy up’ the mess, as opposed to understanding it’s a ‘day one’ issue and part of everything.
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The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
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Authority never matches responsibility. That’s one of the great myths and delusions of all times. Winning managers and individual performers at all levels know that effectiveness means building your own network and creating your own authority.
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All business success rests on something labeled a sale, which at least momentarily weds company and customer.
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What is my personal strategy for the next 10 hours? Who can I talk with or what can I volunteer for to learn something new?
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Stop being conned by the old mantra that says, ‘Leaders are cool, managers are dweebs.’ Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!
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Business ceases to be work when you’re chasing a dream that has engorged you. (“Work should be more fun than fun” – Noel Coward.) And if the passion isn’t there. then biotech and plumbing will be equal drags.
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It doesn’t matter what product or service you’re offering; there is unlimited ability to improve the quality of anything.
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Become a “learning organization”. Shuck your arrogance – “if it isn’t our idea, it can’t be that good” – and become a determined copycat/ adapter/ enhancer.
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Garbage! Intuition is the new physics. It’s an Einsteinian, seven-sense, practical way to make tough decisions. Bottom line, circa 2001 to 2010: The crazier the times are, the more important it is for leaders to develop and to trust their intuition.
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Treat the customer as an appreciating asset.
TOM PETERS