It doesn’t matter what product or service you’re offering; there is unlimited ability to improve the quality of anything.
TOM PETERSSome people have argued that listening to a work of literature does not really promote literacy in the same way that reading does.
More Tom Peters Quotes
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I think it’s wonderful to save the world, but you need to be part of the world, too.
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Gandhi and Mandela and Churchill and JFK and Reagan and Thatcher and Sarkozy and Franklin and Washington set the tone to an incredible degree-their “personal style” was their “brand.” (“It” starts with personal style of the tip-top leadership team.
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Organizations exist to serve. Period. Leaders live to serve. Period.
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Who comes first? Don’t be silly, says King Hal; it’s employees. That is – and this dear Watson, is elementary – if you genuinely want to put customers first, you must put employees more first.
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South Africa has all the tools to compete in the new global village – an eager workforce, ready to take on any challenge.
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If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.
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Leadership is about tapping the wellsprings of human motivation – and about fundamental relations with one’s fellows.
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Like it or not – and often we don’t – power is a pervasive phenomenon. From midnight decisions in the Oval Office that risk the lives of young Americans to quarrels over the kitchen table, power is part of every human equation.
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And remember: Everything in business is a paradox. To be excellent, you have to be consistent. When you’re consistent, you’re vulnerable to attack. Yes, it’s a paradox. Now deal with it!
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If there is a single tragic flaw that mars our biggest enterprises, it is conservatism – the failure to fail, and fail big, in an era of unprecedented volatility and ambiguity.
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You can’t live life without an eraser.
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What you decide not to do is probably more important that what you decide to do.
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The number one premise of business is that it need not be boring or dull. It ought to be fun. If it’s not fun, you’re wasting your life.
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People of all demographic categories and geographic regions will access a good digital library.
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David Ogilvy contends that the greatest ad copywriters are marked by an insatiable curiosity ‘about every subject under the sun.’
TOM PETERS