The common wisdom is that … managers have to learn to motivate people. Nonsense. Employees bring their own motivation.
TOM PETERSWhat is my personal strategy for the next 10 hours? Who can I talk with or what can I volunteer for to learn something new?
More Tom Peters Quotes
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Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
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One simply cannot pay tribute to Stephen Covey without saying at the outset that he was a lovely human being.
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The worse things get, typically, the more they dig in their heels and defend yesterday’s turf.
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The workplace revolution that transformed the lives of blue-collar workers in the 1970s and 1980s is finally reaching the offices and cubicles of the white-collar workers.
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Rewards should go to teams as a whole.
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I’m fundamentally not interested in the Fortune 500 companies – in US, Mexico, anywhere. The real backbones of economic growth are small and medium businesses.
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Learning is a matter of intensity not elapsed time.
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Even a poor, out-of-datecollection reflects in its own way the values of the people who created it and the community it serves.
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I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
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If your company has a clean-desk policy, the company is nuts and you’re nuts to stay there.
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The good news – and it is largely good news – is that everyone has a chance to stand out. Everyone has a chance to learn, improve, and build up their skills. Everyone has a chance to be a brand worthy of remark
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Community. A friend started a real estate brokerage a few years ago. By the time she’d added her second employee, she was a pillar of her 35,000-person community.
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Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
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A passive approach to professional growth will leave you by the wayside.
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Entrepreneurs have no memories. They take on the world with a completely fresh view.
TOM PETERS