How do you achieve excellence?…Stop doing non-excellent stuff!
TOM PETERSYou can’t live life without an eraser.
More Tom Peters Quotes
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Formula for success: under promise and over deliver.
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Something mysterious happens to a curious, fully engaged mind – and it happens as often as not, subconsciously. Strange little sparks are set off, connections made, insights triggered
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If you love your company and love what you do, you will serve your customers better-period!
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Oh Lord, there it is again. The question;” What kind of business should I start?” Incidentially, it has a twin that also sets me off: “What should I specialize in during the second year of my MBA studies?”
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Celebrate what you want to see more of.
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Dot the i’s, cross the t’s, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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Execution Excellence! (Show up on time! Leave last!)
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The widespread availability of information is the only basis for effective day-to-day problem solving, which abets continuous improvement programs.
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Fact is, the work place to a great extent is “where we live.” We need star accountants. Boffo saleswomen. Over-the-top creatives in marketing and new product development.
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We cannot innovate without opening the door to havoc.
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Some people have argued that listening to a work of literature does not really promote literacy in the same way that reading does.
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Without exception, the dominance and coherence of culture proved to be an essential quality of the excellent companies.
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What have you done lately – this week – to make yourself stand out? What would your colleagues or your customers say is your greatest and clearest strength? Your most noteworthy (as in, worthy of note) personal trait?
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Quite simply, no matter how hard you try, no matter how “open” you are, you’ll end up surrounded by “yes people.” It’s hard not to believe people who are repeating your own ideas. Resist the temptation.
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Bold botches are to be cherished.
TOM PETERS