And remember: Everything in business is a paradox. To be excellent, you have to be consistent. When you’re consistent, you’re vulnerable to attack. Yes, it’s a paradox. Now deal with it!
TOM PETERSYou can’t live life without an eraser.
More Tom Peters Quotes
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I still read quite a few printed books, but if something is available in digital format I do not print it before I read it.
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Accept change as a friend. And don’t take yourself too seriously.
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Have you set high standards in the past that make it clear what level of performance you demand?
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He who makes the quickest, coolest prototypes reigns!
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If a window of opportunity appears, don’t pull down the shade.
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Every managerial act must be seen as an unequivocal support for urgency in pursuit of constant testing, change, and improvement.
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The principal reason, invariably, most “successful” giant companies rather quickly become also-rans, or just amorphous blobs on the competitive landscape, is their failure to re-tool in anything like a fundamental way. In fact,
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Dot the i’s, cross the t’s, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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Print-based libraries developed in an age of scarce printed resources.
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It may be primarily property taxes in the case of a public library, or state taxes and tuition in the case of an academic library at a public university, but the funding sources of most libraries continue to have a strong geographic component.
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How do you achieve excellence?…Stop doing non-excellent stuff!
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The dumbest mistake is viewing design as something you do at the end of the process to ‘tidy up’ the mess, as opposed to understanding it’s a ‘day one’ issue and part of everything.
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Formula for success: under promise and over deliver.
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All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented.
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Swipe from the best, then adapt.
TOM PETERS