We cannot innovate without opening the door to havoc.
TOM PETERSLeaders win through logistics. Vision, sure. Strategy, yes. But when you go to war, you need to have both toilet paper and bullets at the right place at the right time. In other words, you must win through superior logistics.
More Tom Peters Quotes
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Don’t let the vision be shot through with holes, but be damn sure some of your best and brightest are shooting at it — with bazookas as well as sniper’s rifles.
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The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
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Excellent firms don’t believe in excellence – only in constant improvement and constant change.
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Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
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The number one premise of business is that it need not be boring or dull. It ought to be fun. If it’s not fun, you’re wasting your life.
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The delivery and presentation media are important, and each format has its advantages and disadvantages, but ultimately I just want to read what I want to read, when and where I want.
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The thing that keeps a business ahead of the competition is excellence in execution.
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Portability of lots of information should not be underestimated.
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You can’t live life without an eraser.
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Public Speaking is a skill that can be studied, polished, perfected. Not only can you get good at it, you can get damn good at it and it makes a heck of a difference.
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Be guided by the axiom: There are no limits to the ability to contribute on the part of a properly selected, well-trained, appropriately supported, and, above all, committed person.
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We often hear that the digital age has resulted in a devaluing of time, space, and place. But I wonder if theseclaims are exaggerated.
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But there’s no substitute for getting smarter faster. And the way you get smarter is to screw around vigorously. Try stuff. See what works. See what fails miserably. Learn. Rinse. Repeat.
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To meet the demands of the fast-changing competitive scene, we must simply learn to love change as much as we have hated it in the past.
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Listen while you can, so that you can lead when you must.
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Have you set high standards in the past that make it clear what level of performance you demand?
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Develop a respect and reverence for the principle of variation: the idea that the message ain’t in the mean, the mode or the median – it’s in the differences that occur throughout a population.
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Forget loyalty. Or at least loyalty to one’s corporation. Try loyalty to your Rolodex-your network-instead.
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Now that I have adopted into my own daily life a device that makes music and spoken-word files easy to access from anywhere, I have tempered my skepticism.
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Those who succeed always reach far beyond formal deputation, take initiatives, and take the heat when things go awry. That’s true in the military in times of war, true for 200 person manufacturing firms, and true at giant automakers or software companies.
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What is my personal strategy for the next 10 hours? Who can I talk with or what can I volunteer for to learn something new?
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Accept change as a friend. And don’t take yourself too seriously.
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And remember: Everything in business is a paradox. To be excellent, you have to be consistent. When you’re consistent, you’re vulnerable to attack. Yes, it’s a paradox. Now deal with it!
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I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
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Rewards should go to teams as a whole.
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What you decide not to do is probably more important that what you decide to do.
TOM PETERS