The day firing becomes easy is the day to fire yourself.
TOM PETERSSorry, but those are two of the most profoundly upsetting questions anyone can ask – upsetting because the answer should be obvious: Do what turns you on, not what the statistics say is best.
More Tom Peters Quotes
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The best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.
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Who comes first? Don’t be silly, says King Hal; it’s employees. That is – and this dear Watson, is elementary – if you genuinely want to put customers first, you must put employees more first.
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Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
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Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
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The best leaders are the best notetakers, best askers, and best learners.
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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
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The common wisdom is that … managers have to learn to motivate people. Nonsense. Employees bring their own motivation.
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Momentum is a fragile force. Its worst enemy: procrastination. Its best friend: a deadline (think Election Day). Implication no. 1 (and there is no no. 2): Get to work! NOW!
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To meet the demands of the fast-changing competitive scene, we must simply learn to love change as much as we have hated it in the past.
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Business ceases to be work when you’re chasing a dream that has engorged you. (“Work should be more fun than fun” – Noel Coward.) And if the passion isn’t there. then biotech and plumbing will be equal drags.
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What have you done lately – this week – to make yourself stand out? What would your colleagues or your customers say is your greatest and clearest strength? Your most noteworthy (as in, worthy of note) personal trait?
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If your company has a clean-desk policy, the company is nuts and you’re nuts to stay there.
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We cannot innovate without opening the door to havoc.
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Develop a respect and reverence for the principle of variation: the idea that the message ain’t in the mean, the mode or the median – it’s in the differences that occur throughout a population.
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Execution Excellence! (Show up on time! Leave last!)
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