Cost does not equal value… and low cost parts decrease brand equity for a very long time.
TOM PETERSStop being conned by the old mantra that says, ‘Leaders are cool, managers are dweebs.’ Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!
More Tom Peters Quotes
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Leadership is about tapping the wellsprings of human motivation – and about fundamental relations with one’s fellows.
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If no one is pissed-off with you then you are dead but just haven’t figured it out yet.
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Fact is, the work place to a great extent is “where we live.” We need star accountants. Boffo saleswomen. Over-the-top creatives in marketing and new product development.
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Excellent firms don’t believe in excellence – only in constant improvement and constant change.
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Portability of lots of information should not be underestimated.
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The good news – and it is largely good news – is that everyone has a chance to stand out. Everyone has a chance to learn, improve, and build up their skills. Everyone has a chance to be a brand worthy of remark
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South Africa has all the tools to compete in the new global village – an eager workforce, ready to take on any challenge.
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The worse things get, typically, the more they dig in their heels and defend yesterday’s turf.
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I find digital content much easier and more rewarding to interact with on screen than printed on paper.
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The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
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If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.
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The best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.
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I used to be skeptical when educators and technologists predicted that we may be entering a new era of oral culture, in which audible information will be at least as important as visible information.
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Treat the customer as an appreciating asset.
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What you decide not to do is probably more important that what you decide to do.
TOM PETERS