Lack of knowledge… that is the problem.
W. EDWARDS DEMINGIn Japan, a company worker’s position is secure. He is retrained for another job if his present job is eliminated by productivity improvement.
More W. Edwards Deming Quotes
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The result of long-term relationships is better and better quality, and lower and lower costs.
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A bad system will beat a good person every time.
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People with targets and jobs dependent upon meeting them will probably meet the targets – even if they have to destroy the enterprise to do it.
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I am forever learning and changing.
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Rational behavior requires theory. Reactive behavior requires only reflex action.
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If you can’t describe what you are doing as a process, you don’t know what you’re doing.
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Learning is not compulsory… neither is survival.
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All anyone asks for is a chance to work with pride.
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Quality is pride of workmanship.
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So nobody really thought much about quality. Why should they? The world bought everything America produced. It was a prescription for disaster.
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It is not necessary to change. Survival is not mandatory.
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A man with a financial background may know nothing about manufacturing shoes or cars, but he’s put in charge anyway.
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No one knows the cost of a defective product – don’t tell me you do.
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The sure way to increase productivity is to better administrate man and machine.
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What should be the aim of management? What is their job?
W. EDWARDS DEMING






