Quality is pride of workmanship.
W. EDWARDS DEMINGIn Japan, a company worker’s position is secure. He is retrained for another job if his present job is eliminated by productivity improvement.
More W. Edwards Deming Quotes
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People don’t like to make mistakes.
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Innovation comes from the producer – not from the customer.
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Hold everybody accountable? Ridiculous!
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All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.
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The sure way to increase productivity is to better administrate man and machine.
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Lack of knowledge… that is the problem.
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You can not define being exactly on time.
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In 1945, the world was in a shambles. American companies had no competition.
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We are here to make another world.
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Your workers don’t want to be paid less, so to maintain profits, you increase your prices. That’s inflation.
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Research shows that the climate of an organization influences an individual’s contribution far more than the individual himself.
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Rational behavior requires theory. Reactive behavior requires only reflex action.
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The emphasis should be on why we do a job.
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A bad system will beat a good person every time.
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All anyone asks for is a chance to work with pride.
W. EDWARDS DEMING