The result of long-term relationships is better and better quality, and lower and lower costs.
W. EDWARDS DEMINGIn Japan, a company worker’s position is secure. He is retrained for another job if his present job is eliminated by productivity improvement.
More W. Edwards Deming Quotes
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Innovation comes from the producer – not from the customer.
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My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
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If you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance.
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The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
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Export anything to a friendly country except American management.
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In Japan, a company worker’s position is secure. He is retrained for another job if his present job is eliminated by productivity improvement.
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The prevailing system of management has crushed fun out of the workplace.
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No one knows the cost of a defective product – don’t tell me you do.
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Any manager can do well in an expanding market.
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I am forever learning and changing.
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When a system is stable, telling the worker about mistakes is only tampering.
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People with targets and jobs dependent upon meeting them will probably meet the targets – even if they have to destroy the enterprise to do it.
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Customers that boast about your project or service, and that bring friends with them.
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Eliminate numerical quotas, including Management by Objectives.
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Declining productivity and quality means your unit production costs stay high but you don’t have as much to sell.
W. EDWARDS DEMING