What should be the aim of management? What is their job?
W. EDWARDS DEMINGQuality is pride of workmanship.
More W. Edwards Deming Quotes
-
-
Quality is pride of workmanship.
W. EDWARDS DEMING -
I predicted in 1950 that in five years, manufacturers the world over would be screaming for protection. It took only four years.
W. EDWARDS DEMING -
Any manager can do well in an expanding market.
W. EDWARDS DEMING -
Export anything to a friendly country except American management.
W. EDWARDS DEMING -
Quality’ means what will sell and do a customer some good – at least try to.
W. EDWARDS DEMING -
American management thinks that they can just copy from Japan. But they don’t know what to copy.
W. EDWARDS DEMING -
Quality is everyone’s responsibility.
W. EDWARDS DEMING -
Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD.
W. EDWARDS DEMING -
The big problems are where people don’t realise they have one in the first place.
W. EDWARDS DEMING -
You can not define being exactly on time.
W. EDWARDS DEMING -
The emphasis should be on why we do a job.
W. EDWARDS DEMING -
Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.
W. EDWARDS DEMING -
Customers that boast about your project or service, and that bring friends with them.
W. EDWARDS DEMING -
Eliminate numerical quotas, including Management by Objectives.
W. EDWARDS DEMING -
If you can’t describe what you are doing as a process, you don’t know what you’re doing.
W. EDWARDS DEMING