Quality is pride of workmanship.
W. EDWARDS DEMINGQuality is pride of workmanship.
More W. Edwards Deming Quotes
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If you do not know how to ask the right question, you discover nothing.
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A bad system will beat a good person every time.
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Learning is not compulsory… neither is survival.
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The emphasis should be on why we do a job.
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People don’t like to make mistakes.
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So nobody really thought much about quality. Why should they? The world bought everything America produced. It was a prescription for disaster.
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Quality’ means what will sell and do a customer some good – at least try to.
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Export anything to a friendly country except American management.
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It is not necessary to change. Survival is not mandatory.
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The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
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Lack of knowledge… that is the problem.
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I am forever learning and changing.
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When a system is stable, telling the worker about mistakes is only tampering.
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American management thinks that they can just copy from Japan. But they don’t know what to copy.
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Whenever there is fear, you will get wrong figures.
W. EDWARDS DEMING