I am forever learning and changing.
W. EDWARDS DEMINGEliminate numerical quotas, including Management by Objectives.
More W. Edwards Deming Quotes
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We are here to make another world.
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The prevailing – and foolish – attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he’s managing.
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The emphasis should be on why we do a job.
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My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
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The big problems are where people don’t realise they have one in the first place.
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Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.
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Lack of knowledge… that is the problem.
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Quality is pride of workmanship.
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Whenever there is fear, you will get wrong figures.
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I predicted in 1950 that in five years, manufacturers the world over would be screaming for protection. It took only four years.
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It is not enough to do your best; you must know what to do, and then do your best.
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Innovation comes from the producer – not from the customer.
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Export anything to a friendly country except American management.
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If you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance.
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People with targets and jobs dependent upon meeting them will probably meet the targets – even if they have to destroy the enterprise to do it.
W. EDWARDS DEMING