“Eliminate numerical quotas, including Management by Objectives.”

A man with a financial background may know nothing about manufacturing shoes or cars, but he’s put in charge anyway.

It is not necessary to change. Survival is not mandatory.

What should be the aim of management? What is their job?

The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.

The emphasis should be on why we do a job.

Any manager can do well in an expanding market.

Your workers don’t want to be paid less, so to maintain profits, you increase your prices. That’s inflation.

You know the cost of replacing it, but not the cost of a dissatisfied customer.

A bad system will beat a good person every time.

You should not ask questions without knowledge.

Research shows that the climate of an organization influences an individual’s contribution far more than the individual himself.

Learning is not compulsory… neither is survival.

Hold everybody accountable? Ridiculous!

Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.

Declining productivity and quality means your unit production costs stay high but you don’t have as much to sell.

Export anything to a friendly country except American management.

The complete life, the perfect pattern, includes old age as well as youth and maturity.

From adolescence onward, however, the surest clue to personality is the hierarchy of interests, including the loves and loyalties of adult life.

I like everything to be washable, myself included.

This summer is going to be a different summer for a lot of people. Everyone is going to take care of their own business and everyone is going to do what’s best for them, including me.

I don’t agree with the notion that some are putting out there, including scientists, that somehow there are actions we can take today that would actually have an impact on what’s happening in our climate.

You see, baby, after a glass or two of wine I’m inclined to extravagance.

He who is able to accept everything gladly from the Lord – including darkness, dryness, flatness – and completely disregard self is he who lives for Him.

Along with opportunities, there also exist many other tricky and complex issues to be managed in India. These include tackling both policy-level challenges and infrastructure challenges.