The most important mission for a Japanese manager is to develop a healthy relationship with his employees.
AKIO MORITANever break another man’s rice bowl.
More Akio Morita Quotes
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A company will get nowhere if all of the thinking is left to management.
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I often say to my assistants, “Never trust anybody,” but what I mean is that you should never trust someone else to do a job exactly the way you would want it done.
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My concept is that anybody has creative ability, but very few people know how to use it.
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If you trust your colleague today, he may be your competitor tomorrow, because people frequently move from one company to another.
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More people are interested in trying to shuffle paper assets around than building lasting assets by producing real goods.
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The public does not know what is possible. We do.
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It has run consistently about 6 percent of sales at Sony – and in service.
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The “patron saint” of Japanese quality control, ironically, is an American named W. Edwards Deming, who was virtually unknown in his own country until his ideas of quality control began to make such a big impact on Japanese companies.
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Don’t do market research.
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(Japanese Government believes that if you have a big laboratory with all the latest equipment and good funding it will automatically lead to creativity. It doesn’t work that way.
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The best example of this was the Apollo project in the United States.
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I established the rule that once we hire an employee, his school records are a matter of the past and are no longer used to evaluate his work or decide on his promotion.
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My chief job is to constantly stir or rekindle the curiosity of people that gets driven out by bureaucracy and formal schooling systems.
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You can be totally rational with a machine.
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To have any one of these without the others is self defeating in business.
AKIO MORITA