Japanese attitudes toward work seem to be critically different from American attitudes.
AKIO MORITAThe important thing in my view is not to pin the blame for a mistake on somebody, but rather to find out what caused the mistake.
More Akio Morita Quotes
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When I find an employee who turns out to be wrong for the job,
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I established the rule that once we hire an employee, his school records are a matter of the past and are no longer used to evaluate his work or decide on his promotion.
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Don’t do market research.
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My solution to the problem of unleashing creativity is always to set up a target.
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Japanese people tend to be much better adjusted to the notion of work, any kind of work, as honorable.
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The most important mission for a Japanese manager is to develop a healthy relationship with his employees.
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There is no secret ingredient or hidden formula responsible for the success of the best Japanese companies.
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Our plan is to lead the public with new products rather than ask them what kind of products they want.
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We don’t believe in market research for a new product unknown to the public. So we never do any.
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We want to keep the company healthy and its employees happy, and we want to keep them on the job and productive.
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In the long run, no matter how good or successful you are or how clever or crafty.
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Of course we have to make a profit, but we have to make a profit over the long haul, not just the short term, and that means we must keep investing in research and development.
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I consider it my job to nurture the creativity of the people I work with because at Sony we know that a terrific idea is more likely to happen in an open, free and trusting atmosphere than when everything is calculated.
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It has run consistently about 6 percent of sales at Sony – and in service.
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The important thing in my view is not to pin the blame for a mistake on somebody, but rather to find out what caused the mistake.
AKIO MORITA