When I find an employee who turns out to be wrong for the job,
AKIO MORITAIf we face recession, we should not lay off employees; the company should sacrifice a profit. It’s management’s risk and management’s responsibility.
More Akio Morita Quotes
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Our plan is to lead the public with new products rather than ask them what kind of products they want.
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The “patron saint” of Japanese quality control, ironically, is an American named W. Edwards Deming, who was virtually unknown in his own country until his ideas of quality control began to make such a big impact on Japanese companies.
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Once you have a staff of prepared, intelligent, and energetic people, the next step is to motivate them to be creative.
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My chief job is to constantly stir or rekindle the curiosity of people that gets driven out by bureaucracy and formal schooling systems.
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My solution to the problem of unleashing creativity is always to set up a target.
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Curiosity is the key to creativity.
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The company must not throw money away on huge bonuses for executives or other frivolities but must share its fate with the workers.
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Employees are not guilty; why should they suffer?
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We treat employees as a member of the family.
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Whether we succeed or not depends on the strength of our resolve and the amount of our endeavor.
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The only sure thing is that in business there are no sure things.
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The most important mission for a Japanese manager is to develop a healthy relationship with his employees.
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But if you work with people, sometimes logic often has to take a backseat to understanding.
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It has run consistently about 6 percent of sales at Sony – and in service.
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We will try to create conditions where persons could come together in a spirit of teamwork, and exercise to their heart’s desire their technological capacity.
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My concept is that anybody has creative ability, but very few people know how to use it.
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I feel it is my fault because I made the decision to hire him.
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We all learn by imitating, as children, as students, as novices in the world of business.
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A company will get nowhere if all of the thinking is left to management.
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Of course we have to make a profit, but we have to make a profit over the long haul, not just the short term, and that means we must keep investing in research and development.
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Japanese attitudes toward work seem to be critically different from American attitudes.
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The remarkable thing about management is that a manager can go on for years making mistakes that nobody is aware of, which means that management can be a kind of a con job.
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But make sure you don’t make the same mistake twice.
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Don’t do market research.
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I believe it is a big mistake to think that money is the only way to compensate a person for his work.
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An enemy of innovation could be your own sales force.
AKIO MORITA