We want to keep the company healthy and its employees happy, and we want to keep them on the job and productive.
AKIO MORITAAmerica looks 10 minutes ahead; Japan looks 10 years.
More Akio Morita Quotes
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America looks 10 minutes ahead; Japan looks 10 years.
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From a management standpoint, it is very important to know how to unleash people’s inborn creativity.
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We all learn by imitating, as children, as students, as novices in the world of business.
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A company will get nowhere if all of the thinking is left to management.
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Carefully watch how people live, get an intuitive sense as to what they might want and then go with it.
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In the United States businessmen often do not trust their colleagues.
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The important thing in my view is not to pin the blame for a mistake on somebody, but rather to find out what caused the mistake.
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The only sure thing is that in business there are no sure things.
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If you don’t want Japan to buy it, don’t sell it.
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We don’t believe in market research for a new product unknown to the public. So we never do any.
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Japanese people tend to be much better adjusted to the notion of work, any kind of work, as honorable.
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It has run consistently about 6 percent of sales at Sony – and in service.
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More people are interested in trying to shuffle paper assets around than building lasting assets by producing real goods.
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I believe it is a big mistake to think that money is the only way to compensate a person for his work.
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The “patron saint” of Japanese quality control, ironically, is an American named W. Edwards Deming, who was virtually unknown in his own country until his ideas of quality control began to make such a big impact on Japanese companies.
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