The premium single-cup segment is the fastest-growing business within the global coffee industry.
HOWARD SCHULTZHiring people is an art, not a science, and resumes can’t tell you whether someone will fit into a company’s culture.
More Howard Schultz Quotes
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Starbucks is not an advertiser; people think we are a great marketing company, but in fact we spend very little money on marketing and more money on training our people than advertising.
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And with the right mentor, don’t be afraid to expose your vulnerabilities. Admit you don’t know what you don’t know. When you acknowledge your weaknesses and ask for advice, you’ll be surprised how much others will help.
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While we are a coffee company at heart, Starbucks provides much more than the best cup of coffee—we offer a community gathering place where people come together to connect and discover new things.
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Success is something that has to be earned every day.
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Don’t be threatened by people smarter than you.
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Grow with discipline. Balance intuition with rigor. Innovate around the core. Don’t embrace the status quo.
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You cant build any kind of organization if you’re not going to surround yourself with people who have experience and skill base beyond your own.
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When companies fail, or fail to grow, it’s almost always because they don’t invest in the people, the systems, and the processes they need.
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Europe has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand.
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Great companies that build an enduring brand have an emotional relationship with customers that has no barrier. And that emotional relationship is on the most important characteristic, which is trust.
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Beverages have to be created. And they’re created by looking at what trend is in, say, the fashion industry – what color’s hot right now.
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We want passion for our business.. workers who can interpret and execute our mission, who want to build a career, not just take a temporary job.
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China traditionally has been a tea-drinking country but we turned them into coffee drinkers.
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A great business has to have a conscience. You have to know who you are and who you are not.
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My parents really wanted me to get out of New York, be exposed to other people, other ways of life.
HOWARD SCHULTZ






