McDonald’s is a people business, and that smile on that counter girl’s face when she takes your order is a vital part of our image.
RAY KROCThe more I help others to succeed, the more I succeed.
More Ray Kroc Quotes
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The definition of salesmanship is the gentle art of letting the customer have it your way.
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Creativity is a highfalutin’ word for the work I have to do between now and Tuesday.
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Luck is a dividend of sweat.
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When times are bad is when you want to build! Why wait for things to pick up so everything will cost more?
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You’ll learn more about a road by traveling it than by consulting all the maps in the world.
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The organization cannot trust the individual; the individual must trust the organization.
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If you have time to lean, you have time to clean.
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I don’t believe in saturation. We’re thinking and talking worldwide.
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We take the hamburger business more seriously than anyone else.
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If you’ve got time to lean, you’ve got time to clean.
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Perfection is very difficult to achieve, and perfection was what I wanted in McDonald’s. Everything else was secondary for me.
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There is absolutely nothing special about walking on a rope stretched along the ground. Where there is no risk, there can be no pride in a deed accomplished, and therefore no happiness.
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In my experience, good executives don’t make mistakes.
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I believe in God, family, and McDonald’s. And in the office, that order is reversed.
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I like to get people fired up, fill them with zeal for McDonald’s, and watch the results in their work.
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