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Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.

W. Edwards Deming

Related Topics

Boardroom Decide One Origin People Quality Responsible Two

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Marilyn Monroe Paulo Coelho Abraham Lincoln C. S. Lewis Khalil Gibran Charlie Chaplin Gautama Buddha Isaac Newton

Any manager can do well in an expanding market.
W. EDWARDS DEMING

Any Manager Expand Market Well
What should be the aim of management? What is their job?
W. EDWARDS DEMING

Aim Job Management Should
Whenever there is fear, you will get wrong figures.
W. EDWARDS DEMING

Fear Figure Get Whenever Will Wrong
We are here to make another world.
W. EDWARDS DEMING

Another Here Make We World
Learning is not compulsory… neither is survival.
W. EDWARDS DEMING

Compulsory Learn Neither Survival
In 1945, the world was in a shambles. American companies had no competition.
W. EDWARDS DEMING

Company Competition Country No Shamble Worlld Year
You know the cost of replacing it, but not the cost of a dissatisfied customer.
W. EDWARDS DEMING

Cost Customer Dissatisfied Know replace
I am forever learning and changing.
W. EDWARDS DEMING

Change Forever Learn
In Japan, a company worker’s position is secure. He is retrained for another job if his present job is eliminated by productivity improvement.
W. EDWARDS DEMING

Another Country Eliminate Improvement Position Present Productivity Retrain Secure Worker
Quality’ means what will sell and do a customer some good – at least try to.
W. EDWARDS DEMING

Customer Good Least Mean Quality Sell Some Try Will
You can not define being exactly on time.
W. EDWARDS DEMING

Can Define Exactly Nit Time You
Quality is everyone’s responsibility.
W. EDWARDS DEMING

Everyone Quality Responsibility
Profit in business comes from repeat customers.
W. EDWARDS DEMING

Business Come Customer Profit Repeat
My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
W. EDWARDS DEMING

Anything Biggest Hate Model Mother My never Role Taught Waste
Export anything to a friendly country except American management.
W. EDWARDS DEMING

Anything Country Except Export Friendly Management
You should not ask questions without knowledge.
W. EDWARDS DEMING

Ask Knowledge Question Should

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