Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.
W. EDWARDS DEMINGQuality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.
More W. Edwards Deming Quotes
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All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.
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Declining productivity and quality means your unit production costs stay high but you don’t have as much to sell.
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Lack of knowledge… that is the problem.
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Export anything to a friendly country except American management.
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When a system is stable, telling the worker about mistakes is only tampering.
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Quality is pride of workmanship.
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It is not enough to do your best; you must know what to do, and then do your best.
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Your workers don’t want to be paid less, so to maintain profits, you increase your prices. That’s inflation.
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I am forever learning and changing.
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Any manager can do well in an expanding market.
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I predicted in 1950 that in five years, manufacturers the world over would be screaming for protection. It took only four years.
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Customers that boast about your project or service, and that bring friends with them.
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Learning is not compulsory… neither is survival.
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Rational behavior requires theory. Reactive behavior requires only reflex action.
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We are here to make another world.
W. EDWARDS DEMING